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True Image 2014 Reinstallation Issue.

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I use True Image about once a week to backup my main computer (Windows 8.1 64-Bit) and it has worked flawlessly until last night when I couldn't get it to open. It would freeze. So, I decided to do an uninstall and re-install.

Everything seemed to work (no errors). But when I try to open True Image, it freezes on the initial splash screen (see attachment). And that is as far as I can go...the initial screen. As a result, I can not into the program to do any backups.

I have now uninstalled and re-installed 5 times.

I have also used the cleanup utility once to remove the program (http://kb.acronis.com/content/34876).

Everything else on the computer is working. Any ideas?

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true_image.png 230.36 KB
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