MS EX2013 support
Dear,
can Acronis support MS EX2013 backup?
Thanks,
Gary
Time to get with the times Acronis.
We need Exchange 2013 support. We don't pay yearly for support for no reason.
When will Exchange 2013 be supported.
If it's not on the menu. I will be switching to a competitors product.
Hello rob anderson,
Thank you for your post in our forum.
Please refer to this article, that will be updated, when the related feature is implemented.
If there is anything else we can do for you, please let me know.
Thank you.
A quick update on this - the latest build of ABR for Microsoft Exchange already supports database level backup and recovery on Exchange 2013.
Granular recovery is still not there - Microsoft didn't make it easy significantly reworking the way how emails are stored in the database, but we are working on this.
As always, fresh builds are available at http://www.acronis.com/support/updates/
This is awesome news Acronis.
No need to switch Rob, just a little patience is required.
Hi Andrey
Any news on Acronis fully supporting Exchange 2013 by the end of the year? We are currently considering and testing Veeam because of the Exchange 2013 issue with Acronis.
Thanks
Jonathan
Hello Jonathan,
thank you for your posting!
Most likely Acronis Backup and Recovery 11.5 update with full support of Microsoft Exchange Server 2013 will be published within next 2-3 months, but the exact release date is unknown.
I'll update this thread as soon as the new build is released.
Thank you.
I bought the Exchange license and for the entire year of 2013, it never supported granular restore (actually most of the time it didn't do much of anything). It is now February 2014... where is the granular restore?
Nobody should have to pay for support if your not going to release versions that actually allow users to fully backup and fully restore (granular) Exchange data. All it does now is copy the database and log files. That is honestly, ridiculous. All of your major competitors have released versions, some time ago, that perform granular restores.
In my opinion, nobody should have to pay for support until it is released, we got nothing in all of 2013. And now in February ... still nothing. If you can't tell, I am more than a little upset it is taking so long. Please, tell me I'm wrong and it is released now?
Hello Trevor,
starting from Build 38350 (release date 09.12.2013) we added in Acronis Backup & Recovery 11.5 for Microsoft Exchange Server support of granular recovery of Microsoft Exchange 2013 mailboxes and their contents from database backups to .pst files. But we are working on further enhancements and they will be available in the future. For more information please refer to this article.
Thank you.
Thank you for the reply, but this is still a big problem. I cannot view or search for anything deeper than the mailbox level within the GUI. So, I can backup Exchange and then I can see what mailboxes are "backed up" within Acronis. However, if a user tells me that they accidentally deleted something, I must then restore the ENTIRE mailbox (that is NOT granular). These are the current steps required to perform a restore:
1) Have to setup a PC with Office installed and allow Remote registry access on that PC since the current Acronis restore process requires a third computer with Office installed and remote access enabled.
2) I have to select where to store the PST and when I try to choose a network share, I have to enter a username and password for every folder I choose. It is very tedious.
3) The actual restore process then must restore EVERYTHING - THE ENTIRE MAILBOX. In a trial run, it took almost as long to restore a 300 MB mailbox as it did to backup the entire Exchange server (ALL MAILBOXES). 45 minutes! I thought it wasn't working because the progress meter stayed at 3% for most of the restore. We have mailboxes that are many gigabytes in size, I can't imagine how many days it would take for those!
4) The PST file must be opened in Outlook where the "granular" restore is performed. To me this is NOT a granular! Your product restored an entire mailbox and then I must load it and search with the mailbox for what i need. With atrue granular restore, an individual item is selected from the archive and only that item is restored.
So, all of this is NOT impressive. For free, I can setup the built-in Windows Server backup that will backup Exchange automatically and truncate logs properly. I can then (with a PowerShell command) mount a backup database for a restore and, the with another command, export the mailbox from the backup to a PST file (without requiring a another PC with Office). That process is MUCH FASTER. It takes a few minutes. It gives me a PST file too.
All I get now with Acronis, beyond what is built-in and free, is a GUI that shows the mailboxes that were backed up, and clunky, slow export to PST files. I do not consider this a "granular restore". It is not. All you currently support for Exchange 2013 is an export, at the mailbox level, to PST file. When I can search through your archive for specific items and then have an individual item be restored directly to Exchange... only then do you support granular restore.
I bought this product and the lack of support for Exchange 2013 was buried in the notes. It has been almost a year and granular restore is still not supported. I really feel like I am being robbed when I am not really getting anything beyond what is built-in with Exchange so far. There have been many posts, from Acronis support, claiming that granular restore would be supported some time ago. It keeps getting delayed. Honestly, I feel our support contracts should be extended for FREE until granular restores are truly supported.
Hi Trevor !
1) This restriction will be removed in the next update so you can use Outlook installed on the Exchange server.
2) Quite weird, credentials caching should work here. Try to reset the cache in management console options.
3, 4) Seems like you are using "Data view" (Catalog) instead of 'Archive view' while selecting data for recovery
"Empty" mailboxes in data catalog is an expected behavior since it depends on meta gathering which is not yet implemented for Exchange 2013.
In order to use "Granular recovery" you should follow these steps:
- Run Actions->Recover, browse for your archive
- Open Archive view, expand the archive, select the backup.
- On the bottom click the "Backup contents" selector, select 'Mailbox'
- Expand any mailbox (Live-Browse session will be requested once you do it. Confirm)
- Use search / Select any data
I hope this will help.
By the way, in the next update recovery to the live server (ex2013) will be implemented, so you don't have to mess with PST files anymore
Stay tuned!
Thanks for the comments. I appreciate any and all feedback and know it takes time. Again, thank you. My responses:
#1) Outlook on the exchange server is NOT a good idea (IMO). The Outlook client and Exchange server use ports for conflicting purposes. Having client-side libraries loaded on the server introduce other areas of potential conflict as well as potential security problems. My recommendation is to stop using the client libraries entirely. Acronis competitors are not doing that (proving it is unnecessary). Also, exchange is designed to broken into various roles on multiple servers that adds even more reasons why an Outlook client on the server is the wrong direction. I am a developer and belive there is a more appropriate API: this link is where I suggest the Acronis developors should start: msdn.microsoft.com/en-US/office/dn448484 (The EWS Managed API). Here are the main features supported by the API: msdn.microsoft.com/library/office/dd633678%28exchg.80%29). Perhaps there is yet another way, but I don't think loading the client on the server is the right choice.
#2) I'll have support look at this.
#3) The search functionality does not work as described (a wheel spins forever and never shows anything) and from what I can tell, granular restore is still not supported on Exchange 2013 - only the mailbox level. I opened a support case and that is what I was told. I still have a case open and will pursue this more.
By the way, in the next update recovery to the live server (ex2013) will be implemented, so you don't have to mess with PST files anymore
Stay tuned!
It's been a year since you posted this and still no granular restore without messing with PST files. Very disappointing.
Hello Dave,
thank you for your posting.
Recovery of Exchange 2013 mailboxes and their contents from database backups was implemented in Update 4.
Please make sure that you use the latest program build and that you back up your Microsoft Exchange Server data using Acronis Backup Agent for Exchange.
Thank you.
I am on build 39029, is that Update 4?
The only way to recover mailboxes that I can see is to a PST file first, I cannot restore back to the user's e-mail box.
Hi Dave,
can you please clarify how you created the backup that you want to recover from? Was it a disk-level backup or with application backup (with Acronis Backup Agent for Exchange)?
Thank you.