ABR 11.5 extremely slow at restoring from backup
Has anyone else experienced issues with Acronis Backup & Recovery Advanced Workstation being extremely slow to restore from a backup? It took Acronis 7 hours 36 minutes to restore a disk image to my laptop. For comparison, I took the laptop home, backed it up to my Windows Home Server and restored the disk image. Restoring the disk image from my Windows Home Server took 57 minutes, 8 times faster than Acronis.

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I received an email from Acronis this morning stating, "Don't forget to renew your maintenance subscription". Since my issue remains unresolved and the last communication I received from Acronis Customer Support was on 10 April, I have responded to Acronis that I will NOT be renewing my maintenance subscription.
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The Key issue you need to ask yourself is how fast i need to recover my backup.
The slowed recover involve deduplication !!!! is involve the storage node CPU, SQL server CPU, the client CPU......
if you have only one full and all the other is INC the backup restore the full backup and than add the inc one by one...so it is very slow.... but save space.
For fast recover, use full+DIFF backup or full only.... (it will take longer to backup, use large storage space but you will have fast recover)
BTW: this is the only option and it's involve ALL the backup software...
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I need to recover my backup in less than 7 hours 36 minutes. That's almost a full working day lost, which rather defeats the object of backing up the workstations in the first place. Windows Home Server does deduplication and it manages to recover the same dataset in only 57 minutes, despite the fact my Windows Home Server runs on much slower hardware than my Acronis installation.
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Don't dedupe, do not compress, don't use other backup else full only.....
Maybe you have hardware failure ???
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Does anyone know if acronis plans on implementing revers incremental ? similar to how veeam does it ?
http://helpcenter.veeam.com/backup/70/hyperv/reversed_incremental_backu…
- latest backup is allways a full. = fast restore
- the long tail is solved with incrementals = saving space.
one could argue that one should use veeam. But veeam does not support physical machines, so we would realy like to see this feature in acronis.
kind regards
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Hello Ronny,
implementation of a feature similar to "Reversed Incremental Backup" is not planned because in Acronis software restore speed doesn't depend on backup type (full, differential, incremental).
Thank you.
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Hay and thanks for your comment.
I read your quote "in Acronis software restore speed doesn't depend on backup type (full, differential, incremental). "
But this seams to be counter intuitive for me. how can you restore just as fast from 1x full backup+1x diff backup + Nx incremental backups compared to a the single full backup. ? if the intention is that they should take the same time. then there is something very wrong with my setup. since my restores are very slow.
Also the other people in this thread, often experience very slow restore speeds?
if we forget revers incremental backups. how do we insure we have fast restore times ?
kind regards
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Hi Ronny,
as far as I see difficulties above were caused by deduplication which can really significantly affect restore and backup speed. If you use deduplication please check this article for more information.
If you don't use deduplication can you please provide more details about your setup? What speed difference do you observe while restoring an incremental backup in comparison to full backup restore from the same archive?
Thank you.
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Anna,
I know that your reply was directed at Ronny, but in my case, restoring a backup from a non-deduplicated storage vault took 46 minutes, while restoring an equivalent backup from a deduplicated storage vault took 7 hours 36 minutes. Nowhere does the Acronis sales literature admit that deduplication can have such a deleterious effect on restore times. Your web site states "Deduplication can be run on either the source or target side to minimize data movement and maximize utilization of storage and network infrastructure. This helps reduce storage costs and minimizes network load." (http://www.acronis.com/en-gb/business/backup-advanced/) -- no mention that restore times can be so adversely affected. How can you resolve your advertising claim that "Ultra-fast recovery ensures that you are back up and running in minutes, not hours" (http://www.acronis.com/en-gb/business/backup-advanced/) with these restore times?
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Hello Dewi,
thank you for your feedback!
I'll forward your words to the responsible team.
Best regards.
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