Skip to main content

Can not download/install new version

Thread needs solution

I'm running TIH 2014 build 6614 on a Windows 8.1 (64-bit). I get the following error code and the download aborts:

0x01410002+0x0056697C

I also went to my products update web page and it's not even listed.

0 Users found this helpful

Same here, release notes link not updated either.

Really sloppy - get the web site and release notes sorted and THEN tell us there is a new release!

All programs on website not yet up to 6673 media addons is still 6614 - sigh...

When I installed the 6614 Add-On it checked for a newer version and offered it. The Add-On for build 6673 installed.

I was able to access the new release Windows version as well as the new bootable media via my Acronis Account page and successfully downloaded those files. Have not installed yet but do agree with Mustang in doing a clean install of the new version to avoid any conflicts.

Running Widows 7 Professional x64

Update offered on startup........I get the following error code and the download aborts:-

0x01410002+0x0056697C

This should be is mission critical software. Totally unacceptable!

When I try to download True Image 2014 update build 6673 from the download page I am blocked by a popup:-

'Let’s activate your 30-day trial of Acronis True Image 2014'

Why is this being forced on me?.........I DON'T WANT IT!