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Backup randomly freezes during backup

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during the backup process it seems to freeze up and the farthest I've been able to get is about 36% and to get it to stop the backup I have to completely restart the server. I've tried to restart the services but the main service fails to stop and forces me to restart. This is really beginning to be a pain. Please Help

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Hello BNLCOMP,

thank you for your posting and welcome to Acronis Forum!

All lockup issues need to be investigated on case by case basis. Please gather information following the steps in this article and contact our support team.

Thank you.