Restoring image to new SSD
Hi,
I am running windows 7. I am going to replace the current hard drive with a SSD. I have created an image using ATI 2014. Is it as simple as swapping the hard drive with the ssd, booting using the ATI 2014 boot disk and restoring the image or am I missing something?
Thanks
Make your backup the same as what you see in the first picture of Signature link 2 below.
Do your restore as illustrated in signature link 3 below, item 1 inside that lnk.
Another possibility, look at your current Win7 system as viewed from inside Windows Disk Management graphical view. If the Disk management picture shows only two partitions (Recovery & Win7), then you can also use item 2 inside my link 3 below. If it has 3 partitons, then item 2 is not a possibility.
You will need to use the Tools menu "Add new disk" optoin on the new SD so the disk wil be initialized and will be all unallocated.
I am assuming that your current disk is NOT a GPT style partitioning.
Thanks,
I just have one partition and its not GPT style partitioned. So I run ATI in disk mode to create back up then use the "Add new disk" option then restore the as per instructions but only once as there is just the 1 partition.
Martin,
Be sure and look for how many partitions from inside Windows Disk Management as that is the only way you can see the non-lettered partitions. You must not use Windows explorer as your guide.
The link 3, item 2 will be your best option for a restore.
When restoring, it can be practice until you reach the decision point to either Cancel or Proceed.
Once you click the proceed option, you are committed to the restore.
Read the entire guide on the disk option restore.
Here is a screen shot of the C drive I will be replacing with a slightly smaller SSD. A single partition. I connect the new SSD in same place and using same cables then boot from the recovery CD to use 'add new disk' feature then carry out the image recovery? Thanks
Yes, your attachment of DiskManagement confirms that you have only the one single partiton.
You should be able to boot from the Cd and do the restore as outlined in my signature link 3, item #2.
After using the "add new disk" option and initializing the ssd disk as mbr and leaving all space as unallocated ( no partitioning necessary during the use of the "add new disk option".
When selecting what to restore, checkmark the disk option and both the system partition and mbr/track 0 wil become auto-checked.
Also, when selecting the target disk, be sure and also checkmark the "Recover disk signature" option which is located in lower left corner of the target selection screen. All this is illustrated in my guide.
Good luck.
Yes, your attachment of DiskManagement confirms that you have only the one single partiton.
You should be able to boot from the Cd and do the restore as outlined in my signature link 3, item #2.
After using the "add new disk" option and initializing the ssd disk as mbr and leaving all space as unallocated ( no partitioning necessary during the use of the "add new disk option".
When selecting what to restore, checkmark the disk option and both the system partition and mbr/track 0 wil become auto-checked.
Also, when selecting the target disk, be sure and also checkmark the "Recover disk signature" option which is located in lower left corner of the target selection screen. All this is illustrated in my guide.Good luck.
Thanks, I receive the SSD on Tuesday so will give this a go on Tuesday or Wednesday. I'll report back on how it goes
SSD installed and run 'add new disk' from acronis cd. I have now run into a problem in that the new ssd is greyed out in the 'Select Destination of Disk 1'
How do I get the new SSD to show as a destination ?
Did you initialize the disk? See link:
http://www.acronis.com/en-us/support/documentation/ATIH2014/index.html#…
Yes, I did initialize the SSD
You did choose the MBR initialization not the GPT correct? You are using the bootable media disk to perform this operation correct? What brand/model of SSD are we talking about here?
Yes, MBR initialization, Yes bootable media disk used. SSD - Crucial M500
This situation could be implying that the source disk had too much data to be placed on the smaller SD.
What was the used space (all partitions) on the old disk and what is the size of the new SDS?
As an alternative, you could also try the restore method illustated in signature link 3, item 1 where each option to be restored is restored individually.
If you have install instructions for the SSD have a look at them and find out if a specific port is recommended for connection. Some SSD's like being on port 0 and others like port 1.
Crucial suggest a power cycle for the drive when drive is not recognized. This basically means you perform the following steps.
With drive attached in PC, boot machine and allow PC to run for 20 minutes. This step can also be done at the bios screen.
Shutdown PC, disconnect drive for 30 seconds, reconnect the drive, restart PC and repeat the 20 minute run time.
Shutdown the PC diisconnect the drive again for 30 seconds, reconnect the drive and reboot.
I recognize this is a new drive you have but there is a firmware update for the m500, it would be prudent to insure your drive has this latest firmware installed on the drive.
Groover, The size of the used space is 62,873,567 kb the size of the new SSD is 480gb
I have also tried formatting the drive prior to restoring the image, changing its port on M'board. The drive can be recognized in Windows disk management. No firmware updates available
I have attached a PDF of the steps I have taken using ATI
Little confused - Disk 1 - contains back up image - Items to recover
Disk 1 - destination for restore - Select Destination of Disk 1 - Is this correct???
Double post
Don't use disk numbers or letters for any decisions. It is the contents of the disk that matters.
When determining what is to be restored, it is things like the volume names (win7-C), etc is what is being restored. It is the old data which is being restored.
When determining the target, if the target is a new or smaller disk, its sizse or lack of data would gves clues as to what is to receive the restore data.
Ok, then all is OK with target & destination disks, I still dont understand why the new ssd is greyed out
Martin, it appears you verified current firmware on the drive, have you tried the power cycle routine?
Martin,
In reviewing your PDF, if I understand correctly, you did attempt to "select" the Crucial as the target disk but it would not alllow itself to selected?
What prior version of TrueImage do you have recovery CD's for?
What recent versions of TI do you have licenses for?
Regarding the use of the "add new disk" option. Did you have any trouble completing that option?
If you wish, another option would be create a new partition on the Crucial but a format would not be needed a the restore will overlay all anyway.
What is the size of the tib file being restrored?
Are you familiar wirh any type disk partitioning utility?
Martin,
In reviewing your PDF, if I understand correctly, you did attempt to "select" the Crucial as the target disk but it would not alllow itself to selected?
What prior version of TrueImage do you have recovery CD's for?
What recent versions of TI do you have licenses for?
Regarding the use of the "add new disk" option. Did you have any trouble completing that option?
If you wish, another option would be create a new partition on the Crucial but a format would not be needed a the restore will overlay all anyway.What is the size of the tib file being restrored?
Are you familiar wirh any type disk partitioning utility?
1. Yes, Crucial SSD was greyed out when trying to select it.
2. I have licenses for all recent versions of TI
3. Add new disk worked OK as far as I know. I'll try creating a new partition
4. Size of tib is 62,873,567kb
5. I have and have used Disk Director in the past on occasions
Thanks for your help in trying to resolve this issue
Yes I did try the power cycle but drive is still greyed out
I tried creating a new partition but SSD is still greyed out in destination screen. Tried with old SSD & new SSD connected and all destination drives are greyed out - see photo. I am having serious concerns about being able to restore an image to my current drive should I need to. What else can I do to get any destination drive seen TI?
There are a few opiton still left.
1. Try using a 2013 Recovery CD and see if the disk is still greyed.
Use your 2014 tib file.
2. Try using a 2013 Recovery CD and when selecting what is to be recovered,
select only the Windows system. Do not select Track 0.
a. If that works, then restore the Windows system. Do not reboot.
b. Next restore only the track 0/mbr plus select the "Recovery Disk signature" and click proceed.
3. If restore successful, shutdown and reboot with only the SSD attached.
Let us know the results.
Thanks Groover,
Tried using 2013 Recovery CD and all destination disks are still greyed out
Thanks Groover,
Tried using 2013 Recovery CD and all destination disks are still greyed out
Martin,
I suspect that at this point your drive being greyed out when viewed using the boot media from both 2013 and 2014 that the Linux kernal running the boot media does not support your drive. Probably a lack of coreect drivers. Since Wiindows can access the disk a WinPE disk with TI recocery add on should work for you. MVP Mustang can fix you up with that.
Martin,
I suspect that at this point your drive being greyed out when viewed using the boot media from both 2013 and 2014 that the Linux kernal running the boot media does not support your drive. Probably a lack of coreect drivers. Since Wiindows can access the disk a WinPE disk with TI recocery add on should work for you. MVP Mustang can fix you up with that.
It surely cannot be that as ALL drives are greyed out - See the photo I posted
Don't forget, I drive must be selected for the drive to become highlighted as being available.
I have one more idea if you wish to pursue. One of my wild thought is that because the old disk (477gb) available space) is slightly larger than the new disk(447) , the program is refusing to show the new as available. This has happened on some prior cases over the years. The way to get around that possibility would be to use the Windows Disk Image right click option and use the "Shrink volume" option and reduce the current size of the old partiton C to around 300GB rather than its current 477.
Afterwards, do another backup of the reduced size and then try the restore again.
Unfortunately, the old disk must be in its normal boot position during the backup creation for the backup to be bootable upon restore.
YOu may have to run defrag on the old partiton before it will allow the be made smaller.
Frankly, I have no clue as to whether this is the cause or the fix but it could rule out one more possibility.
The WinPE TI Recovery disk is certainly a possibility but you need to have either the 2013 Plus pack or the 2014 Premium version in order to be able to create the WinPE disk. Links to Mustang are my signature below.
Martin,
I missed the fact that you stated ALL drives were greyed out. Sorry for that. Given that fact I would suspect you have hardware issue of some sort. If your machine is a bit older you might check to see if your mobo chipset drivers are up to date. If drives are attached to a third party ccontroller try updating drivers for the controller. I would think that since Windows works with the disks that a WinPE disk would work as well. Are the disks accessable in the installed TI app on your machine.
Don't forget, I drive must be selected for the drive to become highlighted as being available.
I have one more idea if you wish to pursue. One of my wild thought is that because the old disk (477gb) available space) is slightly larger than the new disk(447) , the program is refusing to show the new as available. This has happened on some prior cases over the years. The way to get around that possibility would be to use the Windows Disk Image right click option and use the "Shrink volume" option and reduce the current size of the old partiton C to around 300GB rather than its current 477.
Afterwards, do another backup of the reduced size and then try the restore again.
Unfortunately, the old disk must be in its normal boot position during the backup creation for the backup to be bootable upon restore.
YOu may have to run defrag on the old partiton before it will allow the be made smaller.Frankly, I have no clue as to whether this is the cause or the fix but it could rule out one more possibility.
The WinPE TI Recovery disk is certainly a possibility but you need to have either the 2013 Plus pack or the 2014 Premium version in order to be able to create the WinPE disk. Links to Mustang are my signature below.
NONE of the drives are selectable as as a restore destination. This is a serious worry as I am not even able to restore an image to my current SSD. I am going to have to start looking into alternative back up options. Disappointed as I am a long time user of TI and have not run into this issue in the past
Martin,
Acronis support will help you to restore an existing backup to your existing hard drive--maybe even help restore to a new disk. Contact support either via LiveChat or email and be sure and explain you have a "recovery" issue and you should qualify for free help under the Reccovery help policy.
Extract from policy:
5. Recovery issue
- Related to recovery issues with the full version of the product
- Free of charge
- 24x7
- Not limited (Assistance with the recovery issue can be requested any time, even if you’re out of 30 days free support and don’t have PPI)
- Provided with e-mail and chat
Thanks for all the offers & suggestions into trying to solve this issue. In the end I reinstalled Windows on the new drive as it was quicker and easier than trying to resolve the issue. It does however defeat the point of having backup software that cannot restore. I am currently loking at alternatives as after this issue I have lost faith in TI.
I'll have another go at restoring a dfferent computer to the old SSD in due course.
Martin,
Take a new backup of the new SD. YOu can use this and simulate a restore and check if the installtion improved the ability of the SD disk to be seen. I would also even take a new backup (disk box checked so backup would be a full disk option backup) when booted from the TI Recovery CD.
I'll try this over the weekend
I did a simulated restore of the new ssd and it was available as a destination. I was also able to install the old ssd in another computer and restore image on to it. Still at a loss as to why this couldn't be done in the first place
Could have been any number of things. I suspect corrupted drivers in the Windows original installation. At least now it appears you have things working.