Adding Machine To Management Server Error
For some workstations I keep getting these errors. Has anybody seen this before? I've searched but can't find any reference to them.
Command 'Adding machine 'xxxxxxxx' to the management server.' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : management_server_vs_38573
Message: Command 'Adding machine 'xxxxxxxx' to the management server.' has failed.
--------------------
Error code: 1
Module: 376
LineInfo: 3eac2bd32d84c047
Fields: $module : remote_install_command_addon_vs_38573
Message: Failed to add machine 'xxxxxxxx' to the management server.
--------------------
Error code: 19
Module: 327
LineInfo: a76a04993e79384c
Fields: $module : mms_vs_38573
Message: Authentication has failed.
--------------------
Error code: 20
Module: 327
LineInfo: a76a04993e793870
Fields: $module : mms_vs_38573
Message: Failed to write the license server configuration.
--------------------
Error code: 5
Module: 182
LineInfo: 9ba272e7279b4ce0
Fields: $module : mms_vs_38573
Message: Failed to set the configurations.
--------------------
Error code: 7
Module: 182
LineInfo: 6400c1869564b432
Fields: $module : mms_vs_38573
Message: There is a conflict with the value defined by a group policy.
--------------------
Error code: 1
Module: 156
LineInfo: a4abfcffc2a95edc
Fields: $module : mms_vs_38573
Message: The current value differs from that in the registry.
It looks like you have License Server address specified by Group Policy (https://kb.acronis.com/content/8338 , section 'Using the Acronis Administrative Template' ) so you have some value on the agent machine stored under HKLM\Software\Policies\Acronis\Licenses\... that can't be overridden by current LS address received when adding the machine. (than normally are stored under HKLM\Software\Acronis\... )
It happened again except uninstalling and reinstalling wouldn't fix it. I even made sure the registry was clear of any previous Acronis management server information. I checked and there is no Acronis group policy administration template on the workstation. After re-installation, I checked the registry and the license information points to the right IP address of the management server. No matter what I do it won't allow this particular workstation to be added.
Is there a way I can get rid of the active directory group policy altogether?
If there are some values under HKLM\Software\Policies\Acronis\Licenses on the workstation, I'd delete them and retry adding the machine. If there are not, "im afraid I'm out of ideas.
there is a batch file that delete and uninstall the acronis with all the registry from the client. you have to copy it to the client drive c: and run it with the --clean option
But I cant find it....