Kostenfreies Upgrade auf 2014!

Thread needs solution

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 4

Comments: 11

Hallo ..ich habe mal eine kurze Frage...

vor einiger zeit erwarb ich im freien handel acronis true image 2013 plus pack für 3 pc...
nun habe ich etwas von einem kostenlosem upgrade auf 2014 gelesen...

wenn ich das mache bekomme ich dann auch wieder eine lizenz für 3pc und das plus pack(ist das jetzt premium????) oder bekomme ich dann nur die seriennumer für 1 pc???

danke

Sat, 06/21/2014 - 15:05

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Forum Hero

Posts: 88

Comments: 7700

Wenn man bei EDV Buchversand ATI 2013 Plus für 3 PCs zwischen 18 Juli 2013 und 28. August gekauft hat, kann man eventuell auf ATI 2014 upgraden. Dafür muss der Kundendienst von EDV Buchversand kontaktiert werden.

http://www.acronis-upgrade.de/url.php?cnt=home

https://kb.acronis.com/content/43900

Wenn man ATI 2013 Plus für 3 PCs gekauft hat und Windows 8.1 verwendet kann man kostenfrei auf ATI 2014 (wahrscheinlich ATI 2014 Premium Family) upgraden. Dafür muss man den Acronis Support kontaktieren.

https://forum.acronis.com/forum/50750

http://www.acronis.com/de-de/support/contact-us.html

Sat, 06/21/2014 - 16:36

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 4

Comments: 11

Hallo,danke für deine schnelle antwort...ja ich habe es bei edv buchversand bestellt,aber bereits schon im anfang des jahres...nicht im juli....
ich verwende windows 8.1 64bit.....also muss ich den kundenservice von acronis anschreiben und um eine neue seriennummer für 2014 bitten oder wie läuft das ab?
ich hab mein produkt aber beim edv buchversand registriert....

Sat, 06/21/2014 - 18:38

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Forum Hero

Posts: 88

Comments: 7700

Am besten im Benutzerkonto bei Acronis.de einloggen und schauen ob ATI 2013 Plus dort registriert ist, wenn nicht, ATI 2013 Plus dort registrieren.

https://www.acronis.com/de-de/my/

In der Woche tagsüber bei Acronis.de im "Live Chat" um Hilfe zu bitten. Die Seriennummer muss bei Acronis.de registriert sein, sonst kann man die "True Image 2013 by Acronis" nicht in der Liste auswählen.

"Technische Probleme/ Fragen" - "Ich arbeite mit einer Vollversion" - mit Emailadresse und Kennwort anmelden - Das "True Image 2013 by Acronis" aus der Liste wählen. Jetzt sollte "Live Chat" und "Email" (Webformular) verfügbar sein. Bei Supportanfragen über "Email" dauert es oft lange bis eine Antwort kommt.

http://www.acronis.de/support/contact-us.html

Mindestanforderungen für "Live Chat":

http://forum.acronis.com/forum/40118

Sat, 06/21/2014 - 21:09

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 4

Comments: 11

hallo nochmal zurück..ich wollte soeben den livechat nutzen aber ich kann nur in der community hier schreiben,live chat und email geht nicht...hab alles so weit durchgeklickt wie du geschrieben hattest....es steht jedoch ganz links supportzeitraum abgelaufen....kann den chat nicht anklicken.....mail geht auch nicht? das produkt ist registriert allerdings hat acronis 2 verschiedene nummern registriert..einmal das normal eprogramm in der family edition und ein anderes mal das pluspack.....was mache ich nun???

Wed, 06/25/2014 - 15:34

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 4

Comments: 11

Kann geschlossen werden..Vielen Dank

Thu, 06/26/2014 - 07:49

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