Cannot find specified archive - Need default setup for RDX cartridges?!
Hi Support,
I have suffered with this problem for months. Our customer is running a full backup of 2 disks to a Tandberg RDX cartridge every night. Each morning the RDX cartridge is swapped out for a new one. Each following day after the cart has been switched:
Acronis is constantly failing to backup with error code 7.
Log Entry Details
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Type: Error
Date and time: 27/06/2014 21:00:13
Backup plan: Full Backup
Task: Full backup
Code: 11,863,304(0xB50508)
Module: 181
Owner: Administrator@AWLUMB
Message:
Task 'Full backup' failed: 'Cannot find the specified archive.
Additional info:
--------------------
Error code: 7
Module: 161
LineInfo: a110f03a4aa48db3
Fields: IsReturnCode : 1, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Cannot find the specified archive.
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x00A10007
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The only way I've found to correct this is to format the RDX and point the backup location onto the cartridge again to recreate the metadata.
Should Acronis be able to handle different RDX cartridges? I seem to get this working for a week if I format all 5 carts and setup again. I'm sure there is a standard setup on how I should be configuring this!
Thanks.

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It's free if you have active maintenance program, else it's a paid upgrade (to 11.5 at the moment)
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