no graphical interface with trail version TIH 2010

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Dear,

I've been trying the Acronis True Image HOme 2010 and using the bootable rescue cd to try restore an image.
When booting from the cd, the first Acronis screen is shown, but when continueing into "True Image Home full version" to select the image and destination the screen turns black and stays like that. No graphic interface at all anymore.

In some topics in this forum i've read there is an option for "Safe Media plugin" but i can't find this in my products/downloads.
I would like to try that option, but i'm not available to download it.
Is there an option to select the video mode???

I'm running the Acronis TIH 2010 on a desktop: Acer Aspire M3641 with 2 SATA drives.

I've been reading several topics in the forum but can't find an answer to my problem.

Can someone please help me?

Thanks in advance,
Thirza Berg

Wed, 01/27/2010 - 13:13
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Thirza,

I understand the question and will do everything possible from my side to solve the issue.

I may recommend you download ISO image based on ISOLinux from your account under Registered Products and create Acronis bootable disc using third-party software. ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the website more frequently than regular product updates are released.

ISOLINUX Bootable Media has several boot parameters that may help overcome possible issues with booting. You can also set a specific VGA resolution in the ISOLINUX media if there an issue with the Graphical User Interface (GUI). Check the following article for more details.

You can also download Safe version of Acronis rescue media from your account under registered products.

Let me know if you need further assistance.

Thank you.

Mon, 02/01/2010 - 05:29
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