SDD Problems With acronis
I'e been using Acronis for many years now reasonably trouble free. However, I have just fitted an SSD to my computer and it will not now shut down but just hangs for hours, sometimes indefinitely.
It shows a message operations are in progress etc....
If I close the Acronis processes, it works as normal. I know this has been an ongoing problem. Can I run Acronis without the offending processes? I am loath to keep closing down my machine by pulling the plug on it but that appears to be the only thing that it will respond to.
Very unnerving!
Thanks for the advice. I'm running Win 7 64 bit, have a 128MB SSD as my C: System and Programs disk and a 500Mb SSD for data. I read that thread and acted upon it. It doesn't seem particularly relevant to me, since I had no validation set anyway.
I replaced a 500MB spinning disk with the SSD a week ago and that was when the hanging started. I had previously been running TI 2013 since I upgraded to it when it was first released. The machine closed down as intended. I am using the latest build. The validation was left unchecked as I run this occasionally manually.
I deleted my backup routine and its .tib(s) (the backup routine is not scheduled, I run it manually when I have finished work for the day, set to shut the machine down after use).
I then started a new (identical) backup from fresh, making sure to leave the two validation options unchecked and started it last night. This morning the machine was still on with the now familiar message.
I shut off power to the machine to close it down - HOW I HATE DOING THIS! - and restarted it, closed the two Acronis processes running and shut the machine down. It took the usual 5 or 10 second before switching off.
I've found the answer to it which is to disable the Acronis Scheduler 2 Service. Everything then works normally.
Of course, it also means that you can't schedule anything which is a bit of a nuisance but it'll do me for now. I had intended to upgrade to 2014 but at least I can now do backups until I can find an TI replacement.
David,
This may or may not address your issue. I see that you have upgraded from an older version of TI.
Thanks. I don't have any problem starting the backup and it functions just fine.
The problem is simply that the machine will not close down after a backup since I fitted the SSD. It has functioned unchanged on the same drive and machine for a long time before that. I accept that it may be nothing to do with the SSD but I can't find any other changes that might have triggered it.
On the last backup before I cloned my system drive, the machine closed down. On the backup the night after I had fitted the SSD it didn't and this has continued. I am using the latest build.
As I said, I'm OK with running backups manually until I can find a replacement for TI. I might have upgraded to 2014 but I have no guarantee that it will work and it doesn't seem a problem for most people so there is no particular reason that Acronis should address it. For me, however, any fault in a backup system is disquieting.
Have you checked the Windows power settings and any upgrades for the SD. I am using a coupld SSD without issues (Seagate and Intel).
Hi GroverH - yes, I have power settings to nothing off ever, basically. The SSD that I use as my D:Data disk is brand new and the C: System SSD that I use has been in use for over a year with TI without issue.
I'm inclined to think that the SSD is a red herring, actually, because to Windows a SATA HD is no different to a SATA SDD.
I've been trying a couple of other imaging programs which work without problem, though to be honest I prefer TI. But the other progs do the job so it's not so much a matter of me leaving TI as it leaving me.
I wonder if other people have a similar problem - Acronis don't seem to address it from the forums I have seen, so I guess not enough to engage their attention.
Consider going into the power settings options and return the power settings to their default value.
Thanks GroverH. I'm not very happy about software that requires me to adjust other software that coexists happily with everything else on my system. That leads to a never ending spiral of adjustments and kludges until you lose sight of what's going on and what you can do with what.
I'm trying out other software at the moment and I'm sure I'll find a replacement, hopefully with a software team who keep abreast of user problems. Looking around more, I see that my problem is far from unheard of and has been unaddressed for quite along time.
It's not right that helpful people like you and shadowsports take responsibility for what should be the company's duties. I'd like to think that they reward you but I bet they don't!
It's all volunteer work. We feel it is you we are helping. It is you that has the problem.
All we are trying to do is help you to get it working. Every program you install tweaks your system to make their program run better.
Some ask before they make the change and most others do not ask but make the change anyway.
I don't know the cause of your problem but putting the default power scheme back to it default settings it mostly putting your power settings back to a known value. It may not hep you at all but it rules out one more issue.
It's all volunteer work. We feel it is you we are helping. It is you that has the problem.
It is greatly appreciated.
Every program you install tweaks your system to make their program run better.
Some ask before they make the change and most others do not ask but make the change anyway.I don't know the cause of your problem but putting the default power scheme back to it default settings it mostly putting your power settings back to a known value. It may not hep you at all but if rules out one more issue.
It's all volunteer work. We feel it is you we are helping. It is you that has the problem.
And greatly appreciated.
Every program you install tweaks your system to make their program run better.
Some ask before they make the change and most others do not ask but make the change anyway.
True but most do not need you to tweak other companies' programs and routines. I know where the problem lies, it lies with the Acronis scheduler process. Without that running, I have a functioning backup program and the machine closes down as normal.
I've tried setting the power saving to default but no change. I disabled the scheduler process and it works fine. I enable it and it doesn't close down. This is with validation not ticked. If I switch on validation, it works fine, shuts down with the schedule process disabled but not with it running.
I see that this is a known problem for some people but that Acronis have not addressed it and that tells me enough about the company to think that it is not going to be addressed in the future. The logic, therefore is that I find another piece of software for the task. I doubt that the loss of one customer will hurt Acronis's bottom line too much and for those people for whom it works, it is undoubtedly a fine piece of software.
Consider setting your Acronis scheduler services setting as per this example.
Reboot after changes. Let us know results.
one change to delayed.
3 changes here.
