Skip to main content

The files required for activating the acronis secure zone are not available

Thread needs solution

This is about TI Echo Workstation 9.7.8353. I get this message when attempting to activate the Secure Zone. 

"the files required for activating the acronis secure zone are not available"

The previous/earlier version had no such problem. Anyone?

Regards

Asanam

0 Users found this helpful

Your best bet is not use a Secure Zone. If security is waht you are after, get an extra harddrive and backup to there. If you want ot be able to severely restricts users acces to backups, then have the extra disk be an external one and keep it in a safe place geographically diff from the pc --this can also allowyou to be able to restore files in the event of fire, flood, elecrical surge, etc.

If you only have one harddrive and wanted to use the SZ so that you could backup onto the same harddisk as the one where the files being backed up reside, that's an imprudent practice -- if the disk goes wonky, you won't be able to access the backups to restore the drive(s). NOte also that all harddisks eventually go wonky (or get tossed first ;)  ).

Harddisks are really cheap these days a low as 1 terabyte pre hundredd dollars -- a good backup protocol calls for having more than one harddisk, which then also obviates the reasons for using a Secure Zone.

Why is SZ even a feature of ATI then? IT was created in ATI's early days, back when harddisks were more expensive, so that people with only one harddisk could buy and use ATI -- it, in effect, expanded ATI's market, particularly among notebook/laptop users. Acronis has hung onto the feature ever since, finding diff ways to hype it's virtues to the unsuspecting.

Some folks have found ways to put the SZ feature to use contrary to Acronis recomendations, putting the SZ on external disks so that the backups are harder to access. You can try that, but it's generally safer and simpler imo to just lock the disk in a safe place.

Hello all,

Thank you for using Acronis Products

There are two possible causes:

  • There are four primary partitions on the disk;
  • The file system is corrupt.

Solution

  1. Acronis True Image cannot create Acronis Secure Zone on a disk with four primary partitions. Convert one of the primary partitions to logical or create Acronis Secure Zone on a different disk.
  2. Try checking the disk for errors:
    • Go to the Command Prompt (Start -> Run -> cmd);
    • Issue the following command:

chkdsk DISK: /r

where DISK is the letter of the partition you need to check.

(!) Checking the C: drive may require you to reboot the machine.

Hello again Dmitry,
I also have this problem and carried out a "chkdsk" operation as per your post. The result reads "The file system is NTFS". Is that ok or should it be a FAT16 system instead?
Cheers for now,