True Image Home 11 - booting from Acronis CD/USB key - cannot find hard disk - error message E000101F4

Thread needs solution
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Beginner
Posts: 4
Comments: 2

Running Acronis True Image Home 11 - on a Samsung NC20 (Windows XP Home SP3).

When booting from a CD or from F11 option I get the message that Acronis True Image Home 11 cannot find any hard disk drive (errior message E000101F4).

I have seen the post on the Acronis forum: 4659 (http://forum.acronis.com/forum/4659): Acronis True Image 11 home don't recognise harddisk(s)

I can see from that post 4659 that there *might* be solution to this problem and that if a PM is sent to one of the Acronis moderators a ISO file will be provided with a fix.

I sent the PM but have not received a response. Alternatively, would any other user have a fix for this issue?

Victor Warner.

Sat, 12/12/2009 - 09:49
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Victor,

I understand the question and will do everything possible from my side to solve the issue.

First of all please check whether you are using the latest build of the program (Help -> About), it should be 8101. The latest builds has better hardware support under Acronis rescue media and probably solve the issue with hardware recognition. In case you are not using the latest build please download it from your account under registered products. Then recreate Acronis bootable disc and see if the issue persists.

If the issue persists you may try the following workaround:

- Boot the computer from Acronis True Image bootable rescue disc (Full version);

- Hit F11 key after the "Starting Acronis Loader..." message appears and you get to the selection screen of the program;

- After you get the "Linux Kernel Settings" prompt, please add "acpi=off noapic" parameter (without quotes) to the end of the Linux kernel command line (so it will be "quiet acpi=off noapic");

- Click OK button.

If the issue persists please download ISOimage based on ISOLinux loader which I have sent you via PM. This ISO has better hardware support than usual one and it will certainly solve the issue you experience.

Let me know if you need further assistance.

Thank you.

Tue, 02/16/2010 - 07:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Running Acronis True Image Home 11 - on Windows XP Pro SP3 by motherboard Asus P7P55D-E Deluxe.
When booting F11 option to backup, I get the message that Acronis True Image Home 11 cannot find any hard disk drive (errior message E000101F4: Acronis True Image Home has not found any hard disk drives).
Please help!!!
Thankyou.

Sun, 05/08/2011 - 10:24
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Viet-Anh,

Thank you for posting and welcome to the Acronis forum. I will definitely help you with this issue.

Most likely your motherboard came our after the last build of Acronis True Image 11 Home and our software does not have the newest drivers for it.

I will send you a private message with the download link for the trial bootable media for Acronis True Image 2011 Home. It will restore backups created with your version.

If it supports your hardware you can always purchase an upgrade for half the price of the full version.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.

Tue, 05/10/2011 - 13:06
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.