TI Home (TI 10) hangs during recovery... HELP!

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Well I guess I’ve screwed up the wife’s computer.
Computer: HP dv6375 laptop running up to date Vista Home Premium, 160GB HDD (I think), 2GB RAM, 2.0 GHz Intel Core 2 Duo CPU.

There are 4 accounts on this machine of which I am the administrator. There is no network per say.

My desktop was pretty full so I thought I would get rid of a bunch of Icons… that’s where the trouble started. I was trying to move some items to a desktop folder and trash others that I didn’t use. Clearly, I must have trashed or moved incorrectly some important shortcuts or file Icons.

Long story short, I tried to use Windows restore but kept getting errors from the last 2 restore points. And of course being the world’s most inept home computer guy, I futz around to the point where I couldn’t boot Windows.

Enter Acronis TI Home (TI 10). I had made a complete backup to a USB HDD just before this all started. I also had made a new Acronis boot CD.

I verified the backup on the machine in question (before the problems) and also on this machine. It passed with no errors. I also verified that the boot “loader” CD worked.

OK, I booted up the problem computer with the fresh Acronis “loader” rescue CD at which point I could not click and load Windows but had no trouble loading TI. I can access the backup on the remote HDD and after clicking the recovery defaults, the backup started to do its thing.

The recovery successfully gets through the first phase but subsequently hangs during the 2nd phase. Neither drive runs at this hang and it always hangs in the same place (with respect to the progress indicators). I need HELP!

Regards,
Bobcat

Mon, 02/22/2010 - 17:40
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That's an odd one ... What build of TI 10 is this?
Try disconnecting any unnecessary usb devices including hubs and card readers. If the usb drive holding the Backup is connected to a front port change it to a rear port. If already on a rear port try a different one.

Mon, 02/22/2010 - 18:17
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Thanks for your reply.

It is build 4942.

I will try your suggestions. Stand by. ;-)

I should probably say that after a few retries (this AM), I can still choose the C: drive to recover to but after the program does its thing (I assume its getting pre-restore info from the USB Drive), the next screen (the restored partition location screen) says that Disk #1 is unallocated and defaults to a "primary" type disk with the ability to choose an "active" type. Anyway, this is not what it said previously so I am reluctant to click the "next" button and proceed. I think previously it showed both the C: disk (partition?) and the "MBR & zero" thing.

Regards,
BobCat

Mon, 02/22/2010 - 19:39
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Whenever there's an aborted Restore attempt, the target drive is left unallocated.
That build is one of the better ones.

Mon, 02/22/2010 - 20:18
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"Whenever there's an aborted Restore attempt, the target drive is left unallocated.
That build is one of the better ones."
-----------------------------------------------------
Thanks for the explanation.

Does this mean I should/can go ahead and try to restore to the unallocated drive. If so and it is sucessfull, how does one get the C: drive back.

Also, if I reinstall Windows from the HP factory CD, will I be able to use the above backup to get my apps and files back?

Sorry for all the dumb questions... I'm feeling quite overwhemed.

Regards,
BobCat

Tue, 02/23/2010 - 03:48
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Robert,
Start your restore and let it run all night.

Check my signature below and look at item 7A. This should help.

Keep your fingers crossed. A long delay could mean that the source disk had bad sectors and it may have difficultly in reading the backup file.

Tue, 02/23/2010 - 03:54
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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GroverH,

Thanks a bunch for the help.

Note that in one of my earlier attempts, I let it run all night. It just sat there doing what appeared to be nothing. Neither the USB HDD or the computer HDD seemed to be running.

Also, in a cursory look at the Backup Article (7A), I see the restrictions as to naming the backup ie no spaces.
Well I have several spaces in the usual names I use. Can this cause serious issues? Can I just rename this backup by following the 7A naming guidelines? I would have to run the USB HDD from this computer to do this since the HP can't get beyond the initial Bios screen.

Finally, If the backup succesfully passes several verifications runs on the above source disk, could one assume the drive to be in good shape?

Enough for now,
BobCat

Tue, 02/23/2010 - 04:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Robert wrote:
If the backup successfully passes several verifications runs on the above source disk, could one assume the drive to be in good shape?

If the verification was done when booted from the Rescue CD, then one might "assume" the backup is good. Sometimes bad memory causes the backup to be considered as "corrupted".

Are you trying to restore using the same version of Acronis that originally created the backup?

Renaming would not hurt but spaces may or may not be the issue. Have you considered contacting Acronis support and requesting an iso file which may have newer drivers? You would need to supply your serial number from purchase.

I assume that you are referring to the older version 10 which has the most current build of 4942. Is this the build you are using?

Tue, 02/23/2010 - 16:20
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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GroverH wrote:
Robert wrote:
If the backup successfully passes several verifications runs on the above source disk, could one assume the drive to be in good shape?

If the verification was done when booted from the Rescue CD, then one might "assume" the backup is good. Sometimes bad memory causes the backup to be considered as "corrupted".
------------------------------------------------
The backup was verified upon its original completion. It was also verified with this machine. I am not sure if I have actually verified after booting from the Rescue CD. I will try that next.
########################

Are you trying to restore using the same version of Acronis that originally created the backup?
------------------------------------------
Yes.
########################

Renaming would not hurt but spaces may or may not be the issue. Have you considered contacting Acronis support and requesting an iso file which may have newer drivers? You would need to supply your serial number from purchase.
-----------------------------------------------
I figured since I could boot Acronis from the Rescue CD that I didn't need the ISO File (I had read a number of threads on here that implied users were having trouble booting Acronis from the Rescue CD etc etc.

In one of the threads on here, there is a "working" link to the ISO file happening... will that work? I certainly don't mind contacting Acronis but I have lost track of the original S/N. It's amazing how quickly that stuff disappears even if one takes special care in trying to retain it. I bought it (on-line from Acronis) in August 2007.
##########################

I assume that you are referring to the older version 10 which has the most current build of 4942. Is this the build you are using?

----------------------------------------------
Yes, circa 2007 as mentioned above. The build is 4942.

BTW, What are the chances the computer is the culprit from a software/firmware standpoint. I'm sure some important files have been compromised or misplaced. Hardware was working OK as usual as I was performing my idiot and ill-fated desktop cleanup.
Now it will only get to the first Bios screen. It then goes to a blank, all black screen with a blinking cursor (dash) in the upper left corner. No amount of button pushing will get it beyond that point.
I would expect that any full restore from a full backup would be immune to file issues on the computer... That is what it is supposed to fix... I think.

Regards and thanks,
BobCat

Wed, 02/24/2010 - 04:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If you registered your serial number at time of purchase or later, you can visit your registration page and your serial number is located there for your access. I would consider trying the iso option and I would leave no stone unturned to get your wife's computer back to where she ceases to be unhappy. :) I make a practice of writing the serial number and version/build number on each Rescue CD that I create,
Yes, the CD restore would be immune to "file" issues on the disk but if the backup contains the same "file" issues, then this may be different. Certainly, if the laptop has hdwe issues, the could effect the restore as well.

If your most recent backup was either a disk option backup or a partition backup of your system drive, you should be able to perform a partition restore or a disk option restore and either should put your system partition back to the same condition it was at time of backup creation.

Wed, 02/24/2010 - 19:54
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Thanks again for your help!

I found the Serial Number. Yea! I have sent a request to Customer Service. I hope I sent it to the correct place.

There are no hardware issues that I know about. The backup in question was built 2 days before the trouble (my fooling around w/ the desktop). As far as I know, the "trouble" is all my doing as mentioned above.

Wed, 02/24/2010 - 19:21