Failure with differential or incremental backups but not full backup
I am having trouble with differential and incremental backups. I have increased the shadow storage by quite a bit. This just started happening, here is the error I am getting:
Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397df5
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Operation with partition '0-0' was terminated.
Details:
Read error.
Error code: 0x70003
Tag: 0xDF81DA2C74EC501D
Failed to read the snapshot.
Error code: 0x10C45A
Tag: 0x14181C22EF45AD46
Not enough storage is available to process this command
Error code: 0xFFF0
code = 2,147,942,408 (0x80070008)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 3
Module: 7
LineInfo: df81da2c74ec501d
Fields:
Message: Read error
--------------------
Error code: 50266
Module: 16
LineInfo: 14181c22ef45ad46
Fields:
Message: Failed to read the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942408
Message: Not enough storage is available to process this command
--------------------

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Hello
We are using backup recovery 10 update 3 build 10.0.12497. Yes we are using VSS and I confirmed that in the backup options, they are actually set to default. And full backups work fine.
Could you explain further what you need by system report?
Thanks
Teresa
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