Connect to remote machine
I've installed Acronis Backup & Recovery Advanced Server 10 agent by management console (installed on my pc with windows xp pro sp3 En) to a windows 2003 server, try to connect to this server from e remote console and every thing work properly. I've done the same installing Backup & Recovery Advanced Workstation 10 to a pc (windows xp pro sp3/sp2, firewall disabled), when I try to connect to this pc I see progress bar “connecting to ip” but nothing happens: no connection no error. Try to add the pc to the management server, installed in an other Windows 2003 Server sp2, same thing.
I've tried to install this agent manually to a pc but same problem!
Could you help me? Please!
Thank you.

- Log in to post comments

I am having the same problem. I am trying to install on a mix of Wind 7 and XP machine. All I get is installation fial machines.
thanks
- Log in to post comments

installation "FIAL"?
- Log in to post comments


Try to manual remove the B&R and reinstall it
- Log in to post comments

Hello all,
- Hit Start -> Run and type in compmgmt.msc;
- Click on Local Users and Groups;
- Find the user account that you use to log in and double click on it;
- Click on the Member of tab, then on Add and type in Backup operators. Click OK;
- In the same window type in Administrator and click OK.
- Hit Start-Run -> cmd;
- Navigate to:
Windows 32 bit: C:\Program Files\Common Files\Acronis\Utils
Windows 64 bit: C:\Program Files (x86)\Common Files\Acronis\Utils
- Issue the following command:
acroniscert.exe --reinstall
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
- Log in to post comments