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True Image 2015 upgrade not installing

Thread needs solution

When I try to lunch the program, it asks me for my serial number. Since it is an upgrade
it also asks me for a previous version serial number.
It wont budge. It wont give me an option of installing or anything.

0 Users found this helpful

I can't answer your question but I'm about to do the same- download the upgrade to 2015. I saw elsewhere that you must have the serial number for your previously purchased version- but, I don't know where you get the serial number for the upgrade.
Joe

After you make your purchase, you will get your serial via an email.

Don't forget to register you serial into your personal Acronis account.

As a result of registering your serial number, that number will always be available via your account.
If Antonio had registerd his serial, he would be able to get serial from his Acronis account.
Refer signature link 9 below.