Retention \ Cleanup ....error?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 13
Comments: 72

I see this in the logs during the cleanup task which consolidates backups. The validation of the vault is successful. Is it anything to worry about? (There are 3 of them, all identical.)

---------------------------
Log Entry Details
---------------------------
Type: Error
Date and time: 3/3/2010 9:26:25 AM
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: [server name here]
Code: 8,326,693(0x7F0E25)
Module: 127
Owner:
Message:
The statement has been terminated.
Additional info:
--------------------
Error code: 3621
Module: 127
LineInfo: c131f5921ff772d4
Fields:
Message: The statement has been terminated.
--------------------
Error code: 2627
Module: 127
LineInfo: c131f5921ff772d4
Fields:
Message: Violation of UNIQUE KEY constraint 'PK_Slice'. Cannot insert duplicate key in object 'dbo.Slice'.
--------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Wed, 03/03/2010 - 14:40
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Jeff,

I will do everything possible in order to resolve the issue you experience.

Though I don’t see any reasons to worry about can you please attach the full log file so we can analyze it thoroughly?

If you don’t receive any error messages during backup creation or after validation there is nothing to worry about.

Let me know if you need further assistance.

Thank you.

Sat, 03/06/2010 - 04:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Dear Jeff!

Thank you for keeping us updated regarding the case, we really appreciate that!

I have carefully checked the logs and can see that we have this issue described in our Knowledge Base article already, so I would appreciate if you could kindly take a look at it.

If shortly - these errors can be safely ignored: they're caused by the Acronis Storage Node and Acronis Management Server databases synchronisation.

Let us know in case you have any additional questions - we will be glad to help!

Thank you.

Fri, 03/12/2010 - 12:50