Skip to main content

After opening True image server the software hang by check partition and no response

Thread needs solution

Hi Grp,

on our other server the software stops responding / the server goes down after opening the software

and when its on the point check partitions. We do not know why, because the server works good

and we had no problem since this. The server had an CERC Raid-controller with an raid 1.

 

Did anyone have same problems and know about to fix this

Best regards

Andreas

 

0 Users found this helpful

Hello Andreas,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Please download Acronis Report utility availablehere and run it on this server, create a report and attach to your post.

This would provide us with detailed information on the hard disk partition structure.

Also, could you please clarify, whether the application is not responding, or the OS freezes?

Thank you.