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Exchange backup passed with warning and unable check exchange information store backup single mail

Thread needs solution

the backup passed with warning i do not know if is this the reason why i am unable to restore emails and view single email from backups

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Log Entry Details
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Type: Warning
Date and time: 5/11/2014 11:44:28 AM
Backup plan: Backup 5/11/2014 11:39:27 AM
Task: Simple backup (Full)
Managed entity type: Exchange server
Managed entity: MAILSERVER02
Machine: Mailserver02.inhwa.local
Code: 5,966,001(0x5B08B1)
Module: 91
Owner:
Message:
Failed to validate the configuration of Microsoft Exchange Server VSS Writer.
Additional info:
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Error code: 2225
Module: 91
LineInfo: b0b0ccf50b7d1f6b
Fields: $module : arx_agent_fork_vs_39029
Message: Failed to validate the configuration of Microsoft Exchange Server VSS Writer.
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Error code: 2210
Module: 91
LineInfo: b0b0ccf50b7d1f64
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_39029
Message: Exchange VSS Writer is in an invalid state.
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Error code: 383
Module: 91
LineInfo: bb2466ea9dbe8941
Fields: $module : db_backup_provider_64_vsa64_39029
Message: VSS writer 'Microsoft Exchange Writer' has invalid status 'Waiting for backup complete'.
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Attachment Size
backup_problem.jpg 179.15 KB
0 Users found this helpful

Hello Andy Ng,

Acronis software uses Microsoft VSS to ensure the consistent state of all data used by the applications; in particular, completion of all database transactions at the moment of taking the data snapshot by Acronis Backup.

If for some reason VSS snapshot doesn't work backup can contain inconsistent data, which in turn doesn't allow successful recovery.

Please find here a troubleshooting guide for VSS related issues.

Thank you.