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Cannot Install Latest Update

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I cannot update True Image 2015 running on a Lenovo Yoga 2 Pro with Windows 8.1 with the latest update (I.e., Build 6525). Every time I run the update, I get this error message:

"Failed to install due to previous version of driver is marked for deletion. Reboot
Reboot and try installation again.
The specified service has been marked for deletion."

I have rebooted and re-tried the installation several times with the same result. I have also run the update as administrator with the same result. What gives? How do I install this update. Any help would be greatly appreciated. Thank you.

0 Users found this helpful

Uninstall ATI completely, and download the latest version from your Acronis.com account. You will need the serial number to open the product download area of your Acronis.com account.
Reboot.
Install the downloaded version.