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ATI 2015 Boot CD does not read GPT Drive with Intel RST

Thread needs solution

I am having trouble making a abckup image up any partition on my GPT disk when using an Acronis True Image TI 2015 boot CD. After ATI 2015 boots and I select the drive, is shows up as unsupported, even though there are 5 partitions on it as reported by Windows 8.1 (see list below). The same thing happens wherther I use the .iso disk downloaded from the Acronis web site, or the boot CD made from the .exe after being installed. Acorns has been registered, (i.e., it is not a trial version)

When I try to backup the unsupported drive, it thinks it has 0 bytes, and the backup occurs very quickly. Ideally, I would like the ability to back up each partition individually. However, if the GPT drive as I have it configured is not supported, then an image of the entire drive is OK.

Specifics

ATI 2015, Build 6525
PC is a Dell 15z, with a 32 GB mSATA SSD and 500 GB HDD, 6 GB memory.
Windows 8.1 is installed on the HDD.
Intel RST (Rapid Storage Technology) is enabled on the SSD.
CD Drive is built in
Target drive is an external usb 3.0 connected 2 TB WD Passport

Drives as reported by Windows 8.1

Disk 0 Basic 465.64 GB with the following partitions (all are Simple, Basic)
2.00 GB Recovery Partition
500 MB EFI System Partition
OS (C:) 455.11 GB NTFS Boot, Page File,Crash Dump, Primary Partition)
350 MB Recovery Partition
7.70 GB Recovery Partition

Disk 1 Basic 11.22 GB Hibernation Partition

Drives as reported by ATI 2015 boot CD

Disk 1 None (unlabeled) Pri 11.21 GB Type 0x84 (Hibernation, OS/2 C; Hidden
Disk 2 - Unsupported
465.8 GB
Disk 3 - Target disk to hold image

0 Users found this helpful

It is a know issue that ATI doesn't support SSD disk caching mechanism. Did you try to disable the SSD caching in the BIOS before doing the backup? That might be an OK way to do a system backup of the HDD with the recovery CD without the SSD caching in the way. You would then reenable the caching to use the computer.
You can still do file backups of the HDD content on a more regular basis. For most users, the system doesn't change that much over time.