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Hard drive is ghosted when trying to recover

Thread needs solution

Hi
I have a W8 laptop crashed hard drive that I fixed with chkdsk /r/f. It came back the second time with no troubles found. I can see it in Disk Management fine, all the partitions are there and look normal.

But when I try and Clone it Acronis shows it ghosted out with just 2 partitions instead of the 4 in Disk Management.

Can some one tell me how to fix this??

I have Acronis True Image 2009 V5.

Thanks
Kerry

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Hi Kerry,
For starters Acronis 2009 (any build) is not certified to use with Windows 8. While it might be possible for you to image partitions or even a disk, I would not rely on this version to protect my data or system. Please consider upgrading to the latest version of Acronis to ensure compatibility and protection of your data.

I am only trying to clone the drive not Back up Data with it. The W8 should be like the W7 Uefi interface which I have done several of before.

There are 5 partitions on the drive all say Healthy.
0 is labeled Recovery Partition 400Mb.
1 is EFI System Partition and 26Mb.
2 is labeled I NTFS Primary Partition and 439 GB.
3 is Recovery Partition and 350 Mb.
4 labeled J NTFS Recovery OEM Partition 25 Gb.

I looked at my W8 machine it has 5 partitions like this. The difference is there is only one NTFS file and it is C: .
I also looked at Disk Management again. The fixed disk only shows 1 J: disk in the drive partitions window. But above in the drive listings it shows 2 J: drives one NTFS, one is not and they are both the same size 25 Gb.
Thanks for the help.
Kerry

I gave up . There is not enough time to wait for responses.

I just bit the bullet and reinstalled.

Hi Kerry,
The forum is not staffed and relies on user to user support and feedback. I understand what you want to do, but the fact remains that 2009 is not certified for Windows8. Any operation clone, back up, etc, that completes/works, is just good luck. In many cases a successful outcome often depends on having the right tools for the job. My recommendation was based on you achieving consistent reliable results without wasting your time. I believe the changes from 2009 to 2015 are something you would truly appreciate.