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Error message even if all backup tasks went fine

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Hi guys,
I have a strange problem with my own server backup.
I have a job that execute backup of my VMs using ESX appliance to a Storage Node placed on an iSCSI LUN.
All backups tasks go fine but also the notification mail and the main log line shows an error.

What can I do to solve this problem?

Thanx a lot in advance!

Here the details:

Environment detalis:
Single ESX server version 4.1.0, 260247 with local SAS storage
Acronis version 11.5 Update 5 (build 39029)

*********
Error detail:
Command 'Running backup plan '06 - GFS Servers 7x7x6'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_bundle_glx_pic_39029
Message: Command 'Running backup plan '06 - GFS Servers 7x7x6'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_glx_pic_39029
Message: Failed to execute the command.
--------------------
Error code: 11
Module: 300
LineInfo: 2a46340236902166
Fields: $module : mms_bundle_glx_pic_39029
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a46340236902167
Fields: $module : mms_bundle_glx_pic_39029
Message: The operation has timed out.
--------------------

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Posts: 22
Comments: 3800

Hi,

The problem may occur when there is an improper status returned from appliances to Acronis Management Server. It makes sense to investigate this issue thoroughly by contacting our support team for assistance. Remember to collect Acronis system report outputs as described in https://kb.acronis.com/content/36248 .

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager