TrueimageAgentLinuxEnt fails on snapapi on SLES11.2-2.6.31.5-0.1

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

Customer wants to install TrueImageAgentLinuxEnterprise 9.7 but fails on the snapapi module on
SLES 11.2-2.6.31.5-01

Is there a known Fix for this ?

Error:
Acronis True Image Echo Enterprise Server Setup failed to
build kernel modules. Consult /var/log/trueimage-setup.log
and /var/lib/dkms/snapapi26/0.7.42/build/make.log for
error messages.

make.log:
DKMS make.log for snapapi26-0.7.42 for kernel 2.6.31.5-0.1-default (i586)
Tue Mar 30 14:49:20 CEST 2010
make: Entering directory `/usr/src/linux-2.6.31.5-0.1-obj/i386/default'
make -C /usr/src/linux-2.6.31.5-0.1 O=/usr/src/linux-2.6.31.5-0.1-obj/i386/defau
lt/. modules
CC [M] /var/lib/dkms/snapapi26/0.7.42/build/snapapi26.o
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:349: error: static declaration
of Gfreeze_bdevG follows non-static declaration
/usr/src/linux-2.6.31.5-0.1/include/linux/fs.h:1968: note: previous declaration
of Gfreeze_bdevG was here
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: In function Gfreeze_bdevG:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:355: error: Gconst struct super
_operationsG has no member named Gwrite_super_lockfsG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:356: error: Gconst struct super
_operationsG has no member named Gwrite_super_lockfsG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: At top level:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:362: error: conflicting types f
or Gthaw_bdevG
/usr/src/linux-2.6.31.5-0.1/include/linux/fs.h:1970: note: previous declaration
of Gthaw_bdevG was here
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: In function Gthaw_bdevG:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:365: error: Gconst struct super
_operationsG has no member named GunlockfsG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:366: error: Gconst struct super
_operationsG has no member named GunlockfsG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: In function Gmyblkdev_getG:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:373: error: too many arguments
to function Gblkdev_getG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: In function Gsession_devinfoG:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2119: error: implicit declarati
on of function Gdisk_stat_readG
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2119: error: GiosG undeclared (
first use in this function)
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2119: error: (Each undeclared i
dentifier is reported only once
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2119: error: for each function
it appears in.)
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2120: error: GsectorsG undeclar
ed (first use in this function)
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c: In function Gdo_init_sessionG:
/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.c:2820: error: Gstruct request_qu
eueG has no member named Gmax_sectorsG
make[3]: *** [/var/lib/dkms/snapapi26/0.7.42/build/snapapi26.o] Error 1
make[2]: *** [_module_/var/lib/dkms/snapapi26/0.7.42/build] Error 2
make[1]: *** [sub-make] Error 2
make: *** [all] Error 2
make: Leaving directory `/usr/src/linux-2.6.31.5-0.1-obj/i386/default'

Tue, 03/30/2010 - 12:55
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Sonicrider,

Thank you for posting. I would like to help you with this issue.

Right now it is not very clear why this problem is occurring. My recommendation would be to try installing the latest build of our software. It this does not help, please generate a Linux System Report and submit a support request. Ask for it to be escalated to our Linux expert so that we can troubleshoot and resolve this issue.

Please let me know if you have additional questions.

Thank you.

Wed, 03/31/2010 - 10:51
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