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RDX Drive: Changing the personal depot from drive letter to unc path

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Good morning,

I just called a technician at the german Acronis hotline because our customer had problems with a gfs job and his rdx drive. The technician advised me to switch accessing the personal depot via unc (\\localhost\shared_rdx) instead of using a drive letter (e:).

When I right-click the depot, i have only options to validate, delete or search the depot. Please tell me where to change the path of my personal depot... Thanks a lot!

Greetings from Germany
(Woly)

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Hello Bianca Engeln,

Thank you for your post. I will be happy to assist you.

There is no way to change the location of the personal vault once it has been created. You can simply delete the personal vault and then recreate it. Please make sure that during the vault deletion process, when you are prompted either to delete the backup files or keep them, you select to keep them. This way, when you recreate the personal vault in the same location, the backup files will be there.

Please let me know if you have any other questions.

Thank you.