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Acronis True Image 2010. TOO SLOW

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Usually every new version of software requires faster/better hardware to run it because of all the added "features". Same with True Image.

It WAS installed on a brand new laptop with very high spec.

Is the SZ on your laptop one made by TI 2009 or made by 2010?

Does your laptop have a manufacturers hidden partition on the drive?

What size is your drive and have you run chkdsk on it?

What build of TI 2010 are you using?

Which OS is TI installed on and do you have any other high disk usage utilities that run at startup - such as bitlocker, defragmenter's etc.

I have tried SZ on both, laptop hard drive, and on external hard drive using TI 2010.
Laptop dose have a recovery partition.
Size of drive is 250GB, haven't run chkdsk on it yet.
Build (6,053)
OS Vista 32 bit.
No other high disk usage utilities that run at startup.

OK. I would run chkdsk /r just to rule out a disk layout problem.

The SZ should be on a fixed internal drive. It can do strange things if you install it on an external drive.

It might be that you need to upgrade the SNAPAPI driver, which is the file that talks to the hard drive controller.

I don't have the knowledge base article number to hand, but a search for SNAPAPI on the KB or here on the forum should bring it up.

one suggestion - i was running 2010 to take a complete copy of my harddrive, for the first time and it took all night to copy about 60% of a 137GB disk

noticed the two notebook backup drives i had connected were flickering - i stopped the back up, disconnected the two notebook drives, and started again - this time it only took 67 minutes for complete backup

this was on windows xp

Here's something that could (I hope) help those who are experiencing very slow backups with TI 2010:

I had the same problem of a slow backup (using TI 2010 and a Windows 7 installation) - my most recent full backup took 36 hours to complete and then failed the validation test! (I back up to a second hard drive in my computer).

My backup disk was entirely functional (in fact, I was able to mount the Acronis backup file that failed validation and see all the files, etc.). I'd even run CHKDSK on it to fix any bad sectors.

I have a copy of Seagate's free disk diagnostic program called Seatools For Windows, so I decided to run some further diagnostics. Turns out my backup hard drive passed the "SMART" test but failed some of the other tests (in this case, because of bad sectors)

I took the backup disk out, put a brand new drive in, ran another backup on the exact same Windows 7 installation, and this time it took 28 minutes to complete, rather than 36 hours. And it passed validation!

So who knows .. it's one solution that worked for me.

Glad you got it sorted out.

TI is a backup tool and while it will catch some problems it is not a diagnostic and it assumes the hardware is working properly. TI with its large amounts of data transfered at full speed, lower-level disk access and stringent data checking in validation and restoration will uncover issues that normal PC use may not even notice.

Doesn't mean TI doesn't have its issues it just means that if your hardware isn't solid you are going to have issues for that reason.

Setting compression higher than "normal" can greatly increase the backup time. As previously noted, having external USB or eSATA drives running that wouldn't be needed for the backup and cause problems, too. Since the originator of this topic gave virtually no information for anyone to give specific help, my suggestion would be to return to whatever software they were "recommending".

It looks like bad sectors/clusters is probably the most common cause of long backup times. Running chkdsk /r is one of the first things to try. And while Windows will happily ignore those bad clusters, True Image will not.