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DeDup Vault index jobs does'nt work

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Hi,

we have an big dedup vault with many jobs a day. Last week the server hangs and we killed the storage node. After that 1 GB data are not indexed. The jobs which are running now are indexed well but this 1 GB are every time ready to be indexed. But if i press the index button nothing happens. The logs don't contain entries for this operation. Is there a hidden log? A way to find the backups which are not able to be indexed? How to fix this issue?

We are using the current version of ABR 11.5.

Thanks for ideas!
Dirk

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Hi Dirk,
please search in vault folder for *.lds files and create a screenshot of the result (so that number of files and their size is shown) and create a system report.
Thank you.

Hi Anna,

here is the screenshot of the files.
We have two vaults in the storage node.

What shall i do with the report? It is about 500MB large... do you need a special file out of it?

Regards,

Dirk

Attachment Size
261566-119101.png 472.27 KB

Hi Dirk,
I've sent you an FTP link in a provate message. Please upload your system report to our server so that we can investigate it.
Thank you.