how can I get ATIH 2015 installed. or 2013.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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so far I have downloaded:
1: AcronisTrueImage2015_en-us . It's 1.7Mb. (Paid for, and I have the key)
2: AcronisTrueImage2015_trial_en-us. It's 1.7Mb. I downloaded this when I couldn't install the paid version.
3:ATIH2013_en-us It's 266Mb. That's what I had installed on this laptop before it crashed, and I have the key.
4: I also have the key for my old True Image 2013 Plus Pack, but it won't install without a full True Image program.
5: Same for the upgrade pack to upgrade from 2013 to 2015 (paid for).

when I run either of the first two, it just downloads the same thing again. and doesn't run the install.
When I run ATIH2013_en-us it just doesn't seem to do anything. And no new Acronis files or programs turn up anywhere.

My laptop is an Asus running windows 7 SP 1. 64 bit. one of the installers said it couldn't install the program because the program was 64 bit.

I can't believe how easy it is to pay for these programs, and then it seems to be impossible to install them. My little whinge for the day, but it was the same when I last had to upgrade Acronis.

One of the issues may be that I bought acronisTrueImage2015_en-us from my wife's computer, but of course I want to install it on this computer.

Any clues?

Fri, 03/06/2015 - 09:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have a similar problem. I had Acronis installed on two desktops and a Dell laptop. I recently purchased the Version 2015, build 6525 with three keys. One desktop upgraded with no problems. The second desktop is inaccessible at present so I don't know about it. The problem is my laptop.

My laptop's hard drive died recently so I replaced it with a new one. The computer had become badly cluttered so I started over with a clean installation so that the older Acronis version is no longer on the drive. I have been unable to install the upgrade on this computer. The original laptop installation was 2012 and I have the Plus Pack so four keys were available. Three have been used (including the laptop) and fourth key might have been used on a previous computer but I don't remember.

So, how do I go about installing the 2015 upgrade? I could download and try to install Version 12 but I am not sure which of the four keys was originally used on the laptop.

I would appreciate any suggestions.

Fri, 03/06/2015 - 22:08