Cannot assign license to server
Hi
After upgrading to acronis backup advanced 11.5, we cannot update the license number for one server.
We have total 6 servers and 6 licenses, 5 of them could update the code successfully but not the sixth one.
When we use the change license option for the server wnlb02, it will update with the same code used by server wnlb01 before. If I change the code for wnlb01 again, then it replace the wnlb02 code.
We don't have any problem before the upgrade, please help how to solve it.
Thank you.

- Log in to post comments

Dear Anna,
Sorry, it didn't work.
I think it is because the two servers are using the same MAC address (NLB virtual IP).
Chris
Attachment | Size |
---|---|
262202-119167.jpg | 46.55 KB |
262202-119170.jpg | 48.3 KB |
- Log in to post comments

Hi Chris,
in case you have to identical MAC addresses, the scenario shouldn't work, because we link licenses exactly to MAC addresses.
Thank you.
- Log in to post comments