Agent For Linux not load modules

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I tried install Agent For Linux on OpenSuSE 11.2 with kernel 2.6.31.12-0.2-desktop ( kernel installed by default setup and pae enabled) . Setup successful complete, modules installed.
i probe load modules
#modprobe snapapi26.ko
FATAL: Error inserting snapapi26 (/lib/modules/2.6.31.12-0.2-desktop/updates/snapapi26.ko): Invalid module format

Versions:
Acronis backup and recovery v10.0.11345
snapapi26_modules-0.7.47-1.noarch.rpm

log compile snapapi:
DKMS make.log for snapapi26-0.7.47 for kernel 2.6.31.12-0.2-desktop (i586)
Fri Apr 2 20:04:43 EEST 2010
make: Entering directory `/usr/src/linux-2.6.31.12-0.2-obj/i386/desktop'
make -C /usr/src/linux-2.6.31.12-0.2 O=/usr/src/linux-2.6.31.12-0.2-obj/i386/desktop/. modules

WARNING: Symbol version dump /usr/src/linux-2.6.31.12-0.2-obj/i386/desktop/Module.symvers
is missing; modules will have no dependencies and modversions.

CC [M] /var/lib/dkms/snapapi26/0.7.47/build/snapapi26.o
/var/lib/dkms/snapapi26/0.7.47/build/snapapi26.c: In function ‘session_lockdev’:
/var/lib/dkms/snapapi26/0.7.47/build/snapapi26.c:3152: warning: pointer type mismatch in conditional expression
/var/lib/dkms/snapapi26/0.7.47/build/snapapi26.c: In function ‘snapapi_init’:
/var/lib/dkms/snapapi26/0.7.47/build/snapapi26.c:4061: warning: label ‘err_thread’ defined but not used
CC [M] /var/lib/dkms/snapapi26/0.7.47/build/snumbd26.o
Building modules, stage 2.
MODPOST 2 modules
CC /var/lib/dkms/snapapi26/0.7.47/build/snapapi26.mod.o
LD [M] /var/lib/dkms/snapapi26/0.7.47/build/snapapi26.ko
CC /var/lib/dkms/snapapi26/0.7.47/build/snumbd26.mod.o
LD [M] /var/lib/dkms/snapapi26/0.7.47/build/snumbd26.ko
make: Leaving directory `/usr/src/linux-2.6.31.12-0.2-obj/i386/desktop'

Fri, 04/02/2010 - 17:23
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Chodorenko Michail,

Thank you very much for your post. I will definitely help you with this.

To resolve this issue, I would recommend checking the solution part of the following article in our Knowledge Base - Acronis Software Fails to Start or Cannot Back Up Disks/Partitions on SUSE Linux. If the solution provided does not resolve the issue, I would appreciate if you could let me know the new errors that you are getting.

If you need immediate assistance, I would recommend to submit a support request with this report and the above-mentioned error message.

Let me know if you have additional questions please.

Thank you.

Mon, 04/05/2010 - 19:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 2

I talk witch Live Support and send more detailed Info by reference number is 00619187.

PS: to Anton May be continue talk by Russian ? my email present on support ticket or my profile in forum

Tue, 04/06/2010 - 00:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Chodorenko Michail,

Thank you for getting back to me.

We can definitely communicate in Russian, but because this is an English speaking forum community, it would be preferable if any information posted here would be in English, so that other users can benefit from the replies.

Any chance you have tried the solution available in this KB article? If the solution does not work for you, I believe the best way to proceed would be to escalate this case to our Linux expert, so that he can analyze the logs and provide you with a solution.

Please let me know if you have additional questions.

Thank you.

Tue, 04/06/2010 - 12:55
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 2

Anton
Thanks You by help for me , after i retry build using http://kb.acronis.com/content/5324 modules successfully compiled and work no problem.
my way small different of way on KB.

1. Install need packets for build
# zypper in kernel-syms linux-kernel-headers gcc

2. Go to object folder
# cd /usr/src/linux-2.6.31.5-0.1-obj/i386/desktop

3. Prepare modversion support:
# zcat /boot/symvers-2.6.31.5-0.1-desktop.gz > Module.symvers

4. Configure the sources for the currently running kernel:
# make cloneconfig

5. Prepare the headers for compilation:
# make modules_prepare

6. Install Acronis product (AcronisTrueImageAgentLinuxEnterprise.i686 ) after message "snapapi26 modules not found" i Skip install and build modules snapapi

7. download last snapapi26 from http://kb.acronis.com/content/9317
# wget -c http://kb.acronis.com/sites/default/files/content/2010/03/9317/snapapi2…

8. install installing RPM with command:
# rpm -ivh snapapi26_modules-0.7.51-1.noarch.rpm

9. add modules in dkms tree
#dkms ldtarball --archive /usr/lib/Acronis/kernel_modules/snapapi26-0.7.51-all.tar.gz

10. Compile and install snapapi module:
# dkms build -m snapapi26 -v 0.7.51
# dkms install -m snapapi26 -v 0.7.51

PS. In OpenSuSE 11.2 allow_unsupported_modules installed in 1 by default

Again Thanks ALL people in support Acronis Company and Community of this forum

Tue, 04/06/2010 - 16:04