Import Catalog into new personal Vault
Hi All
Hope well. Need some urgent help. Would be great if can assist.
We have had our server crash. We tried to access our full backups from the boot loader. However this took for ever.
Windows was totally corrupted so we could not access the Acronis software in windows to work.
What we have done is we have formatted the Server 2008 and re-installed server 2008 and reinstalled Acronis 11.
We need to get the contents from our NAS device into a New personal vault.
The only thing I could think of was to create a new vault that has no password and copy all the contents, xml files and catalogs into the new vault from our NAS.
We are hoping this gives us access to our backups so we can convert them to a vhd.
Is this the correct way to import backups into a new acronis install?
Thanks Guys its a bit of an emergency.
Sincerely
Jay

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Hi there we have purchased a professional support pay per incident I have Pmd you our Your clever-bridge reference.
If you can PLZ help
Sincerely
Jay
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Hi Jason,
as far as I see you've purchased a Pay Per Incident Support for Acronis home products which is not valid for corporate products. To purchase support program for your product you'll need to fill in this form. We'll arrange a refund of your order.
As for the technical issue, could you please clarify what you see when you start your server from Acronis Backup and Recovery 11 bootable media, go to the vault and click on "refresh" button?
Thank you.
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