acronis backup recovery 10 ws universal recovery restore to sas drive

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hello, I would recover an image of windows 7 x64, made from a sata drive, to a new pc with sas drive (marvell driver 88SE63XX ) . restoring without putting this driver , even the program shows "succeded" , would not boot the new windows pc, because this driver is not integrated in windows 7, and at boot windows 7 doesn't find any hard drive (device inaccessible 0xc000000e )

so i tried to manually specify the path of driver in universal restore bootable media wizard, but it doesn't work.

now I'm trying to make a new bootable media, pre-integrating the marvell driver from bootable media wizard from another windows.

in case it fails, have you some ideas to install to new windows this driver?

Fri, 04/02/2010 - 08:08
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Hello Raffaele Bassetti,

Thank you for bringing up this issue, I will do my best to assist you with it.

Pre-integrating the Marvell driver into the bootable media will not resolve the issue with the BSOD 0xc000000e. This option is useful if you want to avoid pointing to the driver location every time you run the bootable media with Acronis Universal Restore.

From my experience, it looks like you are missing the proper driver for your new hardware. I would recommend checking this article that shows in great detail how to recover with Acronis Universal Restore, and if it still does not resolve the issue, I believe the fastest way to resolve this would be to submit a support request with the following information:

1. Extended logs, collected by performing another recovery attempt. After the restore, please do not close the media and select navigation->view log.

2. Acronis Linux report from the same media. Please press tools->collect system information.

3. Try to boot the machine in safe mode, let us know the result.

4.  Collect registry captures from source AND target systems:

- Boot the source machine from Acronis Bootable Media
- Create files/folders backup of \Windows\System32\Config\SYSTEM file
- Do the same thing for target machine
So, we need two Windows registry exports: from source system and from target system.

After submitting a support request with these logs our support engineers will be able to analyze the logs in greater detail and resolve the issue.

Please let me know if you have additional questions.

Thank you.

Mon, 04/05/2010 - 18:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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thank you for reply. I have no time now to do this procedure so for the moment I switched to normal sata drive for windows.
I'll tell you in future if I'll have time to do this procedure.

Tue, 04/06/2010 - 18:55
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Dear Raffaele!

Thank you for your comment and for keeping us updated.

We will surely wait for news from you, let us know in case you need any assistance.

Thank you.

Wed, 04/07/2010 - 09:27