Error code: 65520 No more data is on the tape

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Good day,

I've setup a Tape library as a managed vault and tried to backup folders/files from the hard disks to the newly created vault.

This is the error log I've received. Only 1 of the tapes in the pool has data, the rest are all empty tapes.

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_38573
Message: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_38573
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: ba19e88dc5fea12b
Fields: $module : disk_bundle_vs_38573
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203b9d
Fields: $module : disk_bundle_vs_38573
Message: Error occurred while writing the file.
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203bf7
Fields: $module : disk_bundle_vs_38573
Message: Error occurred while writing the file.
--------------------
Error code: 5
Module: 64
LineInfo: 6c55082b070958fd
Fields: $module : disk_bundle_vs_38573
Message: Failed to open the archive for reading and writing with random access.
--------------------
Error code: 50
Module: 67
LineInfo: ba1336035c2a6272
Fields: $module : disk_bundle_vs_38573
Message: Failed to open the tape stream.
--------------------
Error code: 17
Module: 4
LineInfo: 2c28140fee5ba650
Fields: $module : disk_bundle_vs_38573
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147943504, $module : disk_bundle_vs_38573
Message: No more data is on the tape

I've tried entering the event code at:
http://kb.acronis.com/errorcode/
but no results were shown.

Event code: 0x01330029+0x01490002+0x01350016+0x01490003+0x00010424+0x00040003+0x00040003+0x00400005+0x00430032+0x00040011+0x0000FFF0+0x80070450

I'm fairly new to Acronis product, any feedback or solution is greatly appreciated.

Thanks and Regards,
Wayne

Mon, 03/16/2015 - 09:29
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 124
Comments: 2669

Hi Wayne,

please update to the latest build (update 6). Your current build is update 3 and was published almost a year ago and in Update 4 there were several important improvements in work with tapes.

After the update please run  inventorying and if the problem persists, please let me know (post new error message).

Thank you.

Tue, 03/17/2015 - 16:56
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