BSOD on WinXP after install of Acronis Backup & Recovery Workstation with UR #11105

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Hi,
i just bought my beloved Acronis in a new Version. I bought Acronis Backup & Recovery Workstation with UR and installed it on my Windows XP SP3. Here my Specs:
Windows XP SP3 fully patched, Antivir Professional, Running on an Asus Striker II Formula with 2 GB RAM (2x1GB DualChannel), 2x250GB RAID 0 hosting systempartition C, NVIDIA GeForce 8800GT, and a lot of USB-Stuff attached (2 Mice, Keyboard, Card-Reader, USB-HDD. (hope that I gave enough specs)

After installing Acronis I allways got BSOD 0xA-Errors. I can not start up my machine properly. 

How did I solved the Problem. NOT AT ALL! But here is myworkaround propably:
First I wanted to uninstall Acronis in Safe-Mode but this is not possible. There is an errormessage, so you are screwed at this point here... But I made it this way:

  • I booted in Safe-Mode disabled all Acronis Agents.
  • Started again in normal mode (everything fine!)
  • Uninstalled everything Acronis installed
  • and then reboot normaly...

Is there a way to use Acronis #11105? I would prefer to use my paid software. :)

Thanks for help

Niko

PS: This Bluescreen looks somehow somehow like mine (at least it has the 0xA-Error), but is from another user: http://forum.acronis.com/sites/default/files/forum/3275/100_2397.JPG
The Original Post can be found here: http://forum.acronis.com/forum/3275#comment-1768

Thu, 08/27/2009 - 09:22
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 14

Hi Niko:

Your thread is the third relating to this issue. It seems that many folks are having this issue.

Most people won't come to the forum until its too late (Once their computer is hozed they'll start looking for help).

Acronis knows this is an issue... I just wish they could fix it quicker (or at least put a warning on their site.

You were lucky you were able to boot into safe mode... mine never made it that far.

If you haven't seen it yet, in addition to my thread you listed above there is also a longer thread at:

forum.acronis.com/forum/3235

Matthew F.

Fri, 08/28/2009 - 03:04
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello all,

Thank you for taking time to contact us.

We have reproduced the issue, and our developers have found the exact reason. In some words, the program fails to initialize some kinds of USB devices. The fix will be available in the next update of the program. We have requested a fix that can be applied without waiting for the next build.

Thank you.
 

Wed, 09/02/2009 - 04:52
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