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can't recover my backup (can't mount TIB backup)

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hi,
pelase help me to solve this problem. after my server infect the virus i can't recover my TIB backup acronis
this error code
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Error
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Error while mounting the selected backup.
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Details
Code: 458,756(0x70004)
LineInfo: 0x2CBDD167CBCA9523;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Write error

Code: 458,755(0x70003)
LineInfo: 0x79ECFCC144D049BD;

Message: Read error

Code: 262,161(0x40011)
LineInfo: 0xF35F747B3B21F7F6;

Message: The specified file does not exist.

Code: 65,520(0xFFF0)
LineInfo: 0xBD28FDBD64EDB8BC;

Message: The system cannot find the file specified

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Posts: 250
Comments: 7092

Hi wayan,

Thank you for your posting! First of all validate the backup. If validation task fails, please perform the steps from the following article. If backups were stored on the local drive at the time, when the server was exposed to the virus attack, more likely backups got corrupted.

Thank you!