Computer wont restart in order to finish a system restore no restore takes place. help needed

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 2

Hi all, I ran into a problem trying to do a system restore on my new hp pavillion model 500- 336 windows 8.1 was using Acronis True Image 2015 it went through the normal steps of restoring until it came to restarting the computer in order to do the restore and at that point it would not restart just got a black screen. Had to start the computer by pushing the power button no restore took place also tried it with Acronis True Image 2014 same results. I swear by Acronis does anyone know why its doing this and is there a fix I think it must have something to do with hp always had a dell prior to this computer never had a problem. Thank you for any responses hope someone has a solution .

Fri, 05/08/2015 - 23:43
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

Normal restore procedures for restoring an entire system would be to restore when booted using the user created TrueImage Recovery CD.

Sat, 05/09/2015 - 00:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 2

Thank you for your help didn't think of restoring from recovery cd. yes it did work that way I was just use to restoring from within the program. thank you again.

Sat, 05/09/2015 - 12:54