ATI 2015 nonstop backup worked for 2 weeks now just fails

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

3 workstations set to nonstop backup (selective files, maybe 5GB in total) across 1Gb LAN to shared USB 3.0 2TB HDD via UNC path using standard username:password windows authentication.

everything worked perfect for about 2 weeks, HDD shows about 160GB in backups.....

ALL workstations show ATI NSB as stopped and files are not being reliably backed up...

NSB_*.log files show the following:

event id="226" level="4294967295" module="23" code="2051" time="1434471060" message="Operation has been aborted." line_tag="0xBE4A335CC601F5FC"
event id="227" level="4294967295" module="23" code="2307" time="1434471060" message="Failed to create the snapshot." line_tag="0xA61565B622786668"
event id="228" level="4294967295" module="4" code="11" time="1434471060" message="The drive is not ready." line_tag="0xA0383E51F5CCFD31"

the username:password authentication is still valid and working.
the UNC path (\\computer\share) is still accessible from all workstations and the permissions are still correct.

Tue, 06/16/2015 - 18:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

so... all existing backups are failing.

and to top it off all newly created backups fail.

so instead of just troubleshooting 1 problem I have to troubleshoot 2. They're probably related but none the less...

Wed, 06/17/2015 - 18:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Can you create a non-stop backup on an attached USB drive?
If yes, then the problem is something around the network identification or networking.
If you have a router with USB port, can you create a non-stop backup to a USB drive connected to the router and shared by the router?

Thu, 06/18/2015 - 15:30
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