Cannot add licenses to ALS

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Hello

 We recently purchased your product Arconis Backup and recovery workstation. After installation of the ALS we tried to add licenses however the only message we get is that "FAILED to add liceses".

 

No matter if we try to add them manually or by file import.

The same serial numbers has been registered with acronis Online.

 

Please advise

Mon, 08/31/2009 - 13:23
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Rafal,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

According to our database, you have the licenses for the standalone version of Acronis Backup & Recovery Worktsation. This version doesn't require Acronis License Server to be installed. I assume that you have a wrong installation file.

Therefore, please log in to your account (you can learn more on how to do it here), download the installation file.

1. Run the Acronis Backup & Recovery 10 setup file.

2. Click Install Acronis Backup & Recovery 10.

3. Type your license key.

4. Select the components and specify the component features that you want to install.

5. Specify credentials for the Acronis Backup & Recovery 10 Agent for Windows service. By default, the setup program will create a dedicated user account for the service.

Thank you.

 

Thu, 09/03/2009 - 05:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 1

Hello,

Are there other situations that are affected by having a standalone version of the Acronis Backup & Recovery Workstation? (e.g. being able to remotely manage the workstation, use centralized vaults, etc)

I purchased one Advanced Workstation which appears to allow it to be licensed using the Acronis License Server.

Also, does the standalone workstation have a different install? When I recieved the email with the links there appeared to be several links to the same download so I only downloaded what appeared to be three distinct download links.

Thanks for your help!

Durant

Tue, 06/01/2010 - 02:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Durant,

Thank you for posting and welcome to our forum! I will be happy to assist you.

You are correct, the standalone version of Acronis Backup and Recovery 10 Workstation does not allow remote management, central management and centralized vaults. In order to use these features, Acronis Backup and Recovery 10 Advanced Workstation is required.

I can recommend the following software comparison tables:

1. Acronis Backup & Recovery 10 Editions

2. Backup and Recovery Family

The standalone workstation does have a different installation file, it is approximately 320 MBs in size. The advanced workstation is about 807 MBs. The installation packages already include all the additional components in them, such as Acronis Universal Restore and Deduplication, that is why you correctly assumed, that there is no need to download the identical files. Our software installs automatically according to the serial number provided and the operating system detected.

If you have any other questions or any issues please let me know.

Thank you.

Thu, 06/03/2010 - 15:00
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 1

I wish to trial the Backup and Recovery 10 Advanced Server with remote management for 4 servers to backup to a central vault located on the license server's RAID5. I applied for the trial licenses for MSSQL, Online Backup, Advanced Server but none are accepted by the license server and I have zero functionality. The error message is 'Failed to add the license keys'. How do I proceed to commence my evaluation?

Wed, 01/19/2011 - 12:02
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1940

At least for Backup&Recovery, trial licenses are not added to LS, they are entered directly into the installer when you select 'install trial version'. Then, the entity that stores backups on its disks is not a license server, it's more like a Storage Node.

Wed, 01/19/2011 - 19:19