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Error Event Category: (14) Event ID: 3 , 8

Thread needs solution

Hi Experts
We are running exchange2003 on server2003 SP1 with kaspersky V6 no firewall.
I start getting this error I m trying to find the reason getting this error on internet still no luck
Event Type: Error
Event Source: Acronis Recovery for MS Exchange Management Console
Event Category: (14)
Event ID: 3
Date: 21/04/2010
Time: 10:35:23 Õ
User: N/A
Computer: SERVER02
Description:
The description for Event ID ( 3 ) in Source ( Acronis Recovery for MS Exchange Management Console ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Member not found (0xE0003)
path = "(not Empty(IConsole.CurrentPage)) and (IConsole.>>>CurrentPage.Name = 'category-connect-to') and not IsServerTreeVisible",
token = ".CurrentPage",
line = 1),
column = 31),
$module = "C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll"
Tag = 0x298D61E7C0088D2D.

0 Users found this helpful

Hello boghos bo!

Thank you for finding time to report about the issue, I will be glad to assist you!

Unfortunately due to the lack of information it is difficult to identify the exact cause, so could you please kindly gather the following information: 

  1. Exact sequence of steps performed before you encountered this issue
  2. Acronis Recovery for MS Exchange logs

After that please kindly contact support directly with the information attached. Please keep in mind that in case of any procrastination with the reply you can always tell us the case number, and we will speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Hello Yana
I m getting this error after I edit task I m running full backup once a week with CDP continuous data protection, hope this 3.Screenshots of the error messages sending you will give you more information whats going on
thanks in advance

Attachment Size
28500-88768.JPG 95.88 KB
28500-88771.JPG 116.03 KB
28500-88774.JPG 81.92 KB

<?xml version="1.0" encoding="UTF-8" ?>

OperationsLogsViewer.>>>IsDeleteLogAvailable

IsDeleteLogAvailable

1

22

C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll

(not Empty(IConsole.CurrentPage)) and (IConsole.>>>CurrentPage.Name = 'category-connect-to')

.CurrentPage

1

49

C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll

Hello boghos bo,

Thank you for getting back to us and I appreciate the time taken to gather the necessary logs.

I am terribly sorry, but unfortunately it is still not clear why this issue occurs.

Can you please refer to Yana's post above to collect the necessary logs and kindly submit a support request. We will be able to resolve this issue for you.

Let me know if you have additional questions please.

Thank you.