Troubleshooting with Acronis True image 2016 with Windows 10
Hello
I unstalled 2 days ago Acronis True image 2016 on my laptop runnig with Windows 10. I was able to use Acronis after installation and save all The PC on a External Hard Disk . I have able also to create bootable DVD .
I also modified parameters to create save of my PC once a month ( next time 1st september )
To day , it is impossible to use Acronis True image .
I have an icon of Acronis Trie Image 2016 on the desk and it is impossible to launch the program .Nothing happen !
The same , in using all programs ( left bottom of the desk ) I cannot see the software , just severals files of Acronis but not the software .
Please could you tell me wen happens and give solutions to sort out of the troubleshooting ?
Regards
Michel

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Hello Colin
Thank you for your fast answer .
I do that you recommand me and I join here some captures
In Windows Task Manager , there is no program to run directly True image 2016 . There are a lot of softwares but not the main program .Why ? I don't know
In Windows File Manager I can see True image Image 2016 programe ( exe file ) and I can start True Image directly from this folder. I have created an icon in the desk and it works also , but not the preview which has been created during the first installation .
Please find also a capture of Windows Services of the True Image entries and all seems ok ( automatic ) .
Thank you for your help .
Regards
Michel
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