incremental backup keeps running

Hi Ken,
As to what & why you are getting so many backups might be revealed by a detailed examination of your existing tasks--especially the settings currently in the backup scheme and scheduler. But, going into the future, I would suggest you stop using your existing task, and start over again with a new task but use my suggested (GH12) example below in creating the task so the older backups will be automatically deleted by the program.

Using my GH12 as your example, you can set up the full plus 5 incrementals for a full backup every 7th day; or full plus 6 incremental for a full backup every 8th day. If you wish to keep about a months worth of backups, then use the setting "store no more than 4 recent version chains".
If you wish to keep your first backup so it is not part of the automatiac deleetion scheme, then also checkmark the "do not delete the first verson of the backup". Note the use of this last option will cause the first two backups to both be full backups as the first one will be the one whichi is never deleted; and you may want to run the very first backup manually using the "back up now" option so as to keep your schedule intact.
I don't like using the disk space limitation such as limit of 500GB as the implementation of that limit causes later consolidation. YOu are much better to use the "store no more than x" to maintain your backup storage space. If you wish to keep more than 4 sets of backups(4 chains), then increase the store number from 4 to the number of weeks of backups (chains) you wish to keep. Note if "the option "do not delete first backup" is being checked, it is in addition to your "store number".

Note in scheduling, you can also use the Weekly option (as a daily) and simply check each of the days you want backup performed.
Also note in the example GH12, the name of the backup scheme MUST READ CUSTOM as per the illustration.

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GH12. Create Custom Incremental Backup Scheme w/auto cleanup. ...Keep Full plus 6 Inc per chain. Store/Keep 4 chains. Use whatever number best fits your needs.

GH64. 71342: 2015 How to save a non-scheduled task so unwanted backups are not forced upon you.

GH63. 48404: Acronis True Image 2015: Creating an Entire PC Backup

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Depending upon the type of backup scheme you wish to create, here is an example of each type. These can be set up for Disk image, or Partiton, or Files-folders backups. These example show how to set up automatic cleanup so the program will do the deletion after it reaches your set goal of how many chains to retain.

Editing an existing task is not recommended. Rarely does an edited task perform to user expectations. It is usually better to start with a new task using a new non-identical task name and point to a new storage sub-folder so each task has it own storage folder/sub-folder. Old task can be stopped or deleted from the task listings.

GH11. Create Custom Full Backup Scheme w/auto cleanup....Store/Keep 4 versions (chains). Use whatever number best fits the individual needs..

GH13. Create Custom Differential Backup Scheme w/auto cleanup. ...Keep Full plus 2 Diff per chain. Store/Keep 2 chains. Use whatever number best fits your needs.

GH25. Understanding differences between Incremental and Differential backups for data recovery.

GH63. 64640: Hints to help prevent issues with your TIB backup files creation.

GH63. 75086: A discussion on how to configure backup schemes.

Official Log File.
https://kb.acronis.com/content/49484

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Thanks. I did exactly as you said using your GH12. I set it to do 6 incrementals. I did this last night. It has already done two full backups and all the version chains for each. It seems to be doing a new incremental about every ten minutes. It's like it is doing continuous backup. Once it finishes one incremental, it is starting another one. Once it hits 6 incrementals it is doing another full backup. I guess I need to look at the log and see if anything weird shows up. But this use to work perfectly. It seems like something in the latest update set this off. If I have to go to far in debugging this, I am going to hold off buying 2016. It might be time to find another backup program that is able to do what I tell it to do.

The first place I would look is to edit the task and look at the actual settings inside the schedule to make sure the schedule is still set to daily.

Or change it to weekly and click on each of the days listed so it becomes a daily backup. Recheck the time.

Another option is to look at the scripts folder to make the only scripts showing is the most recent you created.

What you are experiencing I never heard of before.

Here is another troubleshooting link.

1859: Acronis Scheduler Manager
New 1915 scheduler updater
https://kb.acronis.com/content/1859

I'll check that stuff out. But since you never heard of this, that is making me think even more that it is a bug in the latest 2015 home. This was running perfectly fine. I noticed for quite some time there was an update, but had not updated my software. I updated the software, and this issue started.

Unexplained happening such as this, is the reason why I recommend that a user start fresh with all new tasks, etc whenever an upgrade has occurred.
Also, it is another reason why I like to uninstall the old version, run the TI cleanup utility and then do a fresh install.I don't want the program being influenced by past settings.

Not all users need a fresh install but many do.

Hi Grover,

I hope this doesn't make me sound like a troll.

I've been dealing with software for over 20 years, and the reminders that it is a product that were it manufactured by any other industry, would have bankrupted them in months, never cease.

Your experience, and expertise compel you to recommend that users don't upgrade, but instead install from scratch, and do so after running a tool that removes the Acronis software that is not removed by their own uninstall script.

Surely, the engineers know that the upgrade software/process is not reliable, certainly not reliable enough to avoid your admonition against using it. Yet, they produce it anyway. They distribute it without warning. They must also know that their uninstall script leaves behind components from their application, including those that can interfere with installing a newer version. They do these things with impunity, and no accountability - worse, no liability.

Imagine a contractor building a new home, and claiming that the electrical, and plumbing problems you're having are due to the fact that some time in the past there had been a home on that property, or a demolition company that often left some of the building behind. There are appropriate liabilities for those companies that keep them from doing that. But not for software.

Sorry, but sometimes I have to open the pressure release valve.

Hello David,

Sorry to hear of your frustration with the product..Just wanted to say that recommendations shared by Grover are the general sure-fire way to get the error free installation despite the possible glitches in the system or/and corrupted old installations. For most users the update procedure is as smooth as Run -> Next -> Next - > Completed, but this of course depends on how many errors or broken components the system already has, whether the previous installation attempt was interrupted (power outage) or anti-virus software prevented the registry from updating correctly. And in order not to leave the parts of the software behind we have the Cleanup Tool, which makes it simple to remove any leftovers. I wish actually other vendors offer such utilities as I recently got stuck with the unwanted software refusing to uninstall its parts and not detected by other third-party cleaners. 

I hope that our software will better suit your needs in the future and welcome you at least to install a free trial once we've released the next version of Acronis True Image.