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Driver issue with Acronis Universal Restore

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My mother board died last week so I had no choice but to replace it. I do not want to start over from scratch just build a new PC and install the old HD so I can keep all of my software licenses.

The old HD is fine I can search it I can pull files up and use them from a docking station. It was just a motherboard issue.

I downloaded Acronis 2016 and Acronis Universal Restore. I made the boot disk and the software launches at boot. at about 55% I get an error message Cannot find device driver PCI\VEN_8086&DEV_8C82&SUBSYS_85341043&REV_00

It's an Intel driver but their website does not offer it.

How do I get past this road block?

Thanks

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Did your new motherboard come with an installation CD? You should find the intel drivers on it or, visit the motherboard support site, locate your board model and get the driver there. The driver needs to be in .inf or .sys format to use it.

It did but searching the disk that driver is not listed I will try their main website. it's an Asus

OK I guess I was just being too literal. I could not find that exact driver listed on the CD but just putting the entire Driver folder on a flash drive and letting Acronis find it on startup worked. I am typing this reply from the PC with the new mother board.

Thank you for the assistance. I love this product.

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Comments: 120

In the past 5 years, TIH has saved me from total disaster 3 times !
I have used the UR feature to move my disk image to a new system after MB failures and was really happy !
Saved me lots of heartaches with a 30 minute restore to dissimilar hardware...

Steve

Dear Steve,

I am Ulrik from Denmark...

I consider to upgrade my ATI 2014 to 2016, but I have my doubts though. I am extremely happy with my 2014 and I only use it to make full partition backup of my C-drive witch has saved me many times.

I do have a specific question to you regarding the UR feature:

I am getting a brand new Lenovo A-740 All-In-One desktop computer next week with a 27” monitor, preinstalled with Windows 10. If I make a full partition backup of the new PC, do you then believe that a UE restore of this on my “old” laptop running Windows 7 will still work after this???

All the best
Ulrik

Answer:

In the furure I will only Work on the new Desktop, however since I cannot have my desktop with me when I am travelling, I need to Work on my older laptop when I am away from my office. My older laptop works fine. I Hope this will answer uour question.

Maybe you can misunderstand my answer.

I will Work daily on my new DESKTOP only, not from a laptop. My laptop will only serve as a spare when travelling, ok?

Windows 10 license is tied to the hardware of your new desktop. You won't be able to activate Windows 10 on the old laptop. You would be better off doing a free upgrade from Windows 7 to Windows 10 on your laptop.

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Ulrik,

Technogod has posted the most logical, realistic and legal answer...

Technically, you should be able to restore the new to the old using the UR feature, however, your Win10 will not activate or stay activated. Techno is correct with the best answer being upgrade the old to win10.
Maybe you could then put your shared data in the cloud for travelling access.

Steve

Thank you for the advice, but then it really confuses me why Acronis is saying that you can make a universal restore on a new computer even though all the hardware is different, but you are saying it cannot because the OS is tied to the hardware ?? - So far, so good. Then please try to answer this question: - If I in one year will change my present desktop to a newer model as the only computer in use, then I should not be able to move my Windows 10 license to the new computer?? - If that is true, it will never ever be possible to make a universal restore on another computer as Acronis says it can, because the Windows 10 is tied up on the old one?? - I am quite aware of that it will be illegal to have the same Windows 10 license on more than one computer, but if I buy a Windows 10 license covering more then one computer it must work. Am I right or wrong here ?? If I am right I will just buy a multiply version of Windows 10 and have it on two computrers. Then I later on can make a partition back up of my new desktop computer and then make a universal restore of it to my old laptop. Would it work then, conditional that I have the right license for more than one computer ?? - My major concern is if a universal restore will work on a computer with a different hardware. That is the most important issue here. It is my obligation to make it the legal way as far as the Windows 10 license issue is concerned.

Hi Steve,

Thank you for your advice, and of course it will be illegal to run the single licensed Windows 10 on more than one computer, this I am aware of. So I will listen to your advice to upgrade my Windows 7 to Windows 10 on my laptop (still not released in Danish, still pending). My goal to the whole matter was to be able to transfer a partition back up between the two computers I am using. The desktop in my office, and my laptop when travelling. 5 month of the year I am working from Switzerland and Germany, and after 5 month it would have been very convenient to be able just to make a partition backup of my laptop and thereafter make a universal restore of it back to my desktop.

Ulrik

If you must go this route, it will work. You will have to call Microsoft and activate Windows over the phone. It would be the same as buying a new computer.

Universal restore is one of those things that looks good on a list of features, but there are circumstances where it can be more trouble than it is worth. Your new Windows 10 computer will most likely be 64 bit and boot UEFI with GPT partitions. Your old Windows 7 laptop most likely boots BIOS with MBR partitions. Moving from one to the other will in no way be a simple straight forward process. If your old laptop doesn't have a 64 bit capable processor, there is nothing UR can do to make a 64 bit OS boot on a 32 bit processor. All UR actually does is patch the HAL(Windows Hardware Abstraction Layer) and install mass storage boot device drivers into the system so that it will boot on the new hardware. You then have to deal with all of the licensing and activation issues of Windows and your installed software.

The UR included with 2014 Premium does not recognize Windows 10.

If your laptop is MBR you can disable secure boot on your desktop before you perform the restore. It looks like you will need to upgrade to Acronis 2016 to perform universal restore on Windows 10.

So you saved me twice in one weekend Acronis!

After I got the new motherboard up and running on the PC I thought I would go ahead and upgrade my PC from Win 7 to Win 10 since I had my work PC at home and have a much faster Internet connection at home.

But I wanted to be safe so I used the duplicate HD function and backed up my entire HD to a new HD. I upgraded to Win 10... PC locked up at log in. If I entered my password the PC would freeze and reboot. I tried the original password on the PC and my Microsoft account password as many of the forums suggested when I was trying to figure out what the problem was. If I entered my Microsoft password I would get a message wrong password entered. anything other than the original password would create that message. If I entered the original password I would get the lockup reboot problem.

From what I have read it's a known bug. So I put the backup HD in the machine and bang, up and running again on Win 7. I guess the big Win 10 patch is due to drop in October, I will try again later... But you can bet I will have my HD backed up once again before I try..

Love the product, thanks again.

Ulrik,

Joey's recommendation is spot on. Your problem in doing what you propose is way beyond activation. It is best to just upgrade your current install once it becomes available to you.

Actually my ATI 2014 came at extra cost with a Plus Pack that can make an UR. I have tried making a partition backup from my new Windows 10 desktop, and it worked perfect. Thereafter I tried to start a UE restore on my old laptop and it worked all the way with no error messages on the way. However I did not proceed to perform the UE restoring. I just wanted to see for myself if any errors popped up during the process. Also to your knowledge my old laptop is running 64 bit.

However, with all the various hints and advise I have received so far, I will do it all more simple: 1) Make my new desktop ready with installation of all my software and data, and as soon as it all works 100% I will make a partition backup for use for the desktop only if anything later on goes wrong. 2) As son as my free Windows 10 for my laptop is released (still pending at Microsoft) I will upgrade it to Windows 10. 3) Thereafter I will only use my desktop in my daily work, and when I need to travel I will just make a backup of all my files, folders and data and transfer these to my laptop. Of course it will only work if all files, folders and data are located identical on both machines. In this way it first of all is legal as far as the Windows 10 licences are concerned, and secondly a simple backup of data will cause no problems at all.

Dear Technogod,

With all the various hints and advise I have had so far, I will do it all more simple: 1) Make my new desktop ready with installation of all my software and data, and as soon as it all works 100% I will make a partition backup for use for the desktop only if anything later o goes wrong. 2) As son as my free Windows 10 for my laptop is released (still pending at Microsoft) I will upgrade it to Windows 10. 3) Thereafter I will only use my desktop daily, and when I need to travel I will just make a backup of all my files, folders and data and transfer these to my laptop. Of course it will only work if all files, folders and data are located identical on both machines. In this way it first of all is legal as far as the Windows 10 licences are concerned, and secondly a simple backup of data will cause no problems at all.

Ulrik

Dear Enchantech,

With all the various hints and advise I have had so far, I will do it all more simple: 1) Make my new desktop ready with installation of all my software and data, and as soon as it all works 100% I will make a partition backup for use for the desktop only if anything later o goes wrong. 2) As son as my free Windows 10 for my laptop is released (still pending at Microsoft) I will upgrade it to Windows 10. 3) Thereafter I will only use my desktop daily, and when I need to travel I will just make a backup of all my files, folders and data and transfer these to my laptop. Of course it will only work if all files, folders and data are located identical on both machines. In this way it first of all is legal as far as the Windows 10 licences are concerned, and secondly a simple backup of data will cause no problems at all.

Ulrik

Ulrik,

Now that is a good sound plan. You may find a good third party sync application useful in doing what you intend to do.

Hi Enchantech,

Yes I believe so. It had of course been super if it had been possible to transfer a partition backup from A to B, and after being away for a while just do the opposite, from B to A. So I will just do the transfer of files, folders and data. Also in that way I will avoid any trouble with hardware that might not work. Thank you for your attention to my concern.

All the best
Ulrik

Ulrik, in the future could you start your own thread I am seriously tired of the email spam.

where do I turn the alerts off?

Frank,

Click on the My Account link at the top left hand side of this page and choose the Edit tab. You can modify email notifications there.

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Nobody force you to read them !!!