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Failed to create snapshot for backup

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hi every one
i am a new user and i am using Acronis backup and recovery 11.5.
i am getting back up from my samba file sharing.
i have set two type of back up full backup and incremental,it seems everything is successfull and okay but i have 2 errors :
1.Error code: 26
2.Failed to create snapshot for backup
can anyone help in this case?
thank you all

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Posts: 250
Comments: 7092

Hello tina,

Thank you for your posting! Please proceed with the troubleshooting steps from this article: https://kb.acronis.com/content/46195

Thank you,