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Unable to restore data from public folder backup...

Thread needs solution

SBS 2011 with Exchage 2010

Backup completes but unale to resotre from public folders, below is the error...

Failed to recover the document container. Additional info: -------------------- Error code: 20 Module: 91 LineInfo: 7edade4ed07d5220 Fields:  IsReturnCode : 1, $module : arx_agent_vs_37975 Message: Failed to recover the document container. -------------------- Error code: 20 Module: 91 LineInfo: 7edade4ed07d5307 Fields:  IsReturnCode : 1, $module : arx_agent_fork_vs_37975 Message: Failed to recover the document container. -------------------- Error code: 329 Module: 91 LineInfo: 8bf116f82f62bed2 Fields:  $module : arx_agent_fork_vs_37975 Message: Nothing is recovered. See the log for details. Last error: -------------------- Error code: 46 Module: 91 LineInfo: 8bf116f82f62be0c Fields:  $module : arx_agent_fork_vs_37975 Message: An error in mailbox 'arx://is/Public%20Folder%20Database%200300368251/Public%20Folders/2nd%20Placement%20Attorneys?doc=000000001A447390AA6611CD9BC800AA002FC45A0900C3355B5291F87946BBB654446A044F880000001D03570000C3355B5291F87946BBB654446A044F8800000031CCF80000'. -------------------- Error code: 11 Module: 91 LineInfo: 93f0d75fce8b4d7c Fields:  $module : arx_agent_fork_vs_37975 Message: Cannot open public folder or mailbox 'arx://is/Public%20Folder%20Database%200300368251/Public%20Folders'. -------------------- Error code: 1 Module: 172 LineInfo: a88e114e29a6ed1d Fields:  $module : db_backup_provider_64_vsa64_37975 Message: The optional value is null. --------------------

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Hello David,

Thank you for your posting! Please upgrade to the latest version 43994, as it contains a lot of fixes and enhancements as compared to 37975 which is a pretty old one.

Thank you,

Thank you for the response...

I did give that a try, the upgrade, same result on the restore, however I can backup the mail system by choosing mailboxes instead of the information store and I can recover that way...

I am leaning toward some sort of possible corruption with the public folder database and will have to look into that...

But I can restore if needed now, so I will have to review the public folder database when I get a chance…

Thanks again…