True Image Home 2010 (Build 7046) - Start-up recovery manager fails to activate

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Beginner
Posts: 1
Comments: 0

Hi,

When I rry to activate the start-up recovery manager in True Image Home 2010 using the "Tools & utilities" tab I recieve a "Failed To Activate Start UpRecovery Manager" error message box.

So of course when i boot my machine instead of the option to select the recovery manager during the machine boot I get a very brief error message and my PC continues to boot as normal.

Anyone else had this problem or does anyone know how to solve this issue?

Thanks in advance

Tue, 05/18/2010 - 16:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello colin smith,

Thank you for your post. I will definitely assist you with this issue.

There are a few reasons why creating the Acronis Startup Recovery Manager fails. One of the main reasons could be an Acronis Secure Zone created with a previous build of our software. Please try to remove the Acronis Secure Zone first and re-create it, after which, try activating the Startup Recovery Manager one more time.

To delete the Acronis Secure Zone, please navigate to Tools&Utilities and select Manage Acronis Secure Zone.

Can you please provide me with additional information as well. What operating system you are using, did you install the latest build of our software over a previous version? Would you also be kind enough to send me a private message with an AcronisInfo report, I will be able to study the logs and let you know the cause of this issue.

Please let me know if you have additional questions.

Thank you.

Tue, 05/18/2010 - 18:31
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

Hi,

I have the same problem. When I try to activate Recovery Manager it fails.

The Secure Zone was create by the same version of True Image Home 2010 (build 7046). Yes this version was installed over a previous version. I am using Win7 64bit. I have attached the SystemInfo Acronis True Image collected.

BTW: Since I am backing up my OS into the Secure Zone is there a way to actually place the Secure Zone on a different physical hardrive? What does the Secure Zone help me in case of a physical harddrive failure of that drive when I back up the OS and boot drive into it? Just a thought.

Attachment Size
36240-90349.zip 3.25 MB
Sat, 07/10/2010 - 15:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello Armin,

Let me assist you.

1. It is absolutely normal to place Acronis Secure Zone to a different hard drive, it'll help if there will be any issues with your main hard drive. The only thing is that we do not recommend to create Secure Zone on an external hard drive as activating Acronis Startup Recovery Manager changes the Master Boot Record of the hard disk drive and after disconnecting this detachable drive the machine may boot with a long delay or does not boot at all.

2. Please submit a support request with the gathered AcronisInfo output to our support team directly. We'll surely help you to fix the issue.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Tue, 07/13/2010 - 11:52
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.