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Transfer registration to new service provider

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Not really a technical question but more for license support.

A few years back I acquired and resold Acronis Backup 11.5 for a client, and registered it to an account with my email.  I no longer provide support for that client, and would like to move registration for that serial number to their new provider.  I don't want to just give the former client the password to my Acronis support account.  How can I move this license to a new support provider?

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Comments: 7092

Hello Chris,

Please raise a ticket for this issue and provide our support team with the following information:

  • license, which should be moved
  • new registration email
  • license certificate

Thank you,