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TI 2016 won't open in windows 10

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I have instaled TI 2016 and have my first backup scheduled and working.  Now I can't  open the program at all.  I'd like to change the existing backup settings and start another backup schedule, but cannot open the program!  I've used TI even before Acronis bought it so am familiar with it.  Just can't get it to open, even after a fresh reboot.

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worked okay on win 7 ultimate 

 

Latest version installed 1-23 2016

 

noticed system report did not work from main screen

system report did work when 2nd screen backup/restore/tools

did a universal restore from regular sata to raid system, worked okay

my 2 cents

 

I just tried to "repair" the install with no change in the condition.  I guess my next try is to uninstall and reinstall.  Hope the reactivation isn't a problem.

Reinstalled and no change in condition...  No clue how to proceed.

 

I had a "chat" with Udyam (ATI tech) and ending all Acronis porcesses in Task Manager solved the problem.