Resore from Synology NAS using Acronis Bootable Recovery Media

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After purchasing Acronis True Image 2016 licenses for several PCs on a new home network I configured scheduled backups to a Synology NAS (DS216play). Everything worked perfectly. I then created an Acronis Bootable Recovery Media using a USB memory stick to check recovery. The PC booted with the USB recovery media but I was unable to locate the Synology under 'NAS'. I notice this also happens when browsing in the Acronis Backup software in Windows 10.

I eventually managed to find the NAS by manually adding it under network. This let me find the backup share on the NAS and I thought I'd found the solution but when I selected the backup image file the recovery manager failed to open it.

I've read on these forums that there is some form of incompatibility between Acronis 2016 and Synology NAS. I bought the Acronis software specifically because it was listed as supported on the Synology website for the DS216play.

Can someone please confirm if this is indeed an issue and if so what the plan / timeline is to get it resolved? Given the popularity of Synology NAS devices it would seem to be very much in Acronis' interests.

Thanks for any assistance or clarification on this.

Sun, 01/24/2016 - 13:00
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Paul,

I am currently using Synology NAS DS214.  When running ATI 2014 under Windows 7, I had no problems booting from rescue media and finding the NAS through Computers near me.  I have recently upgraded to Windows 10 and ATI 2016.  I have not tested NAS recovery using ATI 2016 rescue media.  I will do that today and report my findings.

Regards

Sun, 01/24/2016 - 14:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have tested the ATI 2016 Rescue media Linux version, and it never found the NAS.  I then tried the ATI 2016 WinPe Rescue media.  It found the NAS and brought a login prompt, but it never recognized my login credentials.  I even created a NAS login with an easy name and easy password...when I tried to login with the easy credentials, same result.

It is most irritating that ATI 2014 works and ATI 2016 doesn't.

Are there any Synology NAS users that have broken the code?

I do have a SneakerNet option, but 2016 rescue media should work.

FtrPilot

Sun, 01/24/2016 - 19:24
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 10

If I remember correctly I was only able to access the backup share after manually adding the NAS using it's IP address in Computers Near Me. I don't think I had a security issue but when I tried to open and test restore a file from the backup image it crashed. I know the image was sound as it opened up ok in Windows.

What is Acronis' official position on this? We at least need to know a). If restore from Synology using Acronis boot rescue media is supported or b). If it's not, who's responsibility is it to fix this?

Has anyone else tested this type of restore successfully? If not is there anyone interested in giving it a test? Don't need a full restore just see if you can pull a single file out of the image on a Synology. Any help appreciated!

Mon, 01/25/2016 - 08:48