Acronis 2016 always fails execution (as did 2014)
When I run True Image to produce a whole computer backup, all appears to go well until the end of the backup phase. It then always fails to validate and stops without a clear error code. It tells me to click to get more information but then tells me there is no information.
The email I get says:
Entire PC (RAYMILLER-CHPC) Task execution failed.
Description: Stage Description
and nothing else. This used to happen with Acronis 2014 and I gave up using it. I hoped 2016 might be better, but no.
In its place I took to using EaseUs ToDo Backup and that has always worked perfectly well but Acronis was my original and I thought I'd upgrade it and give it another try.
I'm running Windows 10 on a 64 bit system. Recently upgraded from Windows 7 where Acronis 2014 was failing. I didn't install the upgrade over new year and now see my support has expired but the program is useless as the moment.
Enchantech,
Thanks for the prompt reply.
Actually it was a clean install as I had uninstalled Acronis 2014 from the desktop computer using Revo Uninstaller to clear all associated files and then installed it again on my HP laptop. It didn't work on the laptop either although, booting from the resue media CD I had created, it worked perfectly. Just not from within Windows.
So my recent installation of Acronis 2016 (I bought both a new full copy and an upgrade copy for my laptop, not yet tried) was a clean installation.
Nonetheless, I tried using the TI cleanup tool you suggested and reinstalled Acronis 2016 on the desktop. Same result. It always gives an unspecified error. It looks as though, when attempting to verify, it finds the backup as corrupted. No obvious reason why this should be the case as my EaseUs software backs up perfectly well to the same external HD.
Ray, what happens if you separate the backup and validation tasks, i.e. allow the backup to complete without including the option to validate, then assuming the backup shows as completed successfully, running a validation then?
I agree with Steve Smith. My backups are run each night at 2:00am and validated in a separate task that runs each day. In addition I reccomend that you choose Disks and Partitions rather then EntirePC. EntirePC will back up every drive attached to your PC including the one you are trying to store the backups on.
I agree with Steve Smith. My backups are run each night at 2:00am and validated in a separate task that runs each day. In addition I reccomend that you choose Disks and Partitions rather then EntirePC. EntirePC will back up every drive attached to your PC including the one you are trying to store the backups on.
I agree on both counts as well - recommend validating separately from backups - that way (hopefully) your backups will run without issue and if validation is causing a problem it won't prevent the backup from running. I also agree with doing a disk backup instead of "entirepc". You don't want Acronis to try and backup the drives where you're storing your backups, or attached USB flash drives, or whatever else may be plugged in at the time that backup is scheduled to run. If you do the disks and paritions option, you can still select multiple disks (if desired), but it won't automatically backup anything new that is attached when the backup runs.
Thanks everyone.
Separating backup from validation doesn't help. It appears to backup OK and sends me a success email but then, when I run validation separately, it fails.
I'm not clear about this 'entire PC' issue. The backup it creates does not include the external USB drives. It simply backs up the partitions on the internal hard drive. I know this both because the report tells me it has backed up 3 partitions and the size matches the backup that is created by my EaseUs software.
However I shall try just backing up a single partition and see if that makes any difference.
When you first set up a new backup, the options are "Entire PC", "Disks and Partitions", or "Files and Folders". Based off the name of your back up in the screenshot you provided, it looks like you went with "Entire PC" Originally. Create a new one but use "Disks and Partitions" this time and select the entire disk though - grab everythign on the main/primary disk and include it in the NEW backup task. How does it behave after that? If it works, great! If not, as Enchantech suggested early on, you probably want to try removing Acronis and reinstalling clean in case there is an application error or a database corruption of somekind.
I agree with using "Disks & Partitions" and selecting everything.
Please note when first selecting "Disks & Partitions", ATI 2016 defaults to a "Short Partition List"... picture 1 below. Make sure you select "Full Partition List"... picture 2 below.
It is frustrating, to me, that Acronis changed terminology from previous versions. In 2014 & earlier the terminology was "Disk Mode" or "Partition Mode". In 2016, the terminology is "Short Partition List" or "Full Partition List"... Use "Full Partition List".
Regards,
FtrPilot
Thanks again.
I've been playing around with various options. There are two partitions with data on my hard drive. A recovery partition and the main C: drive.
I can back up the recovery partition ok and it validates without a problem.
The C: drive partition, however, backs up OK but always gives a validation error whether the validation is undertaken as part of the backup task or separately. It tells me the backup is corrupt.
This also happens on my laptop using Acronis 2014. It is the C: drive partition that won't back up without corruption. I uninstalled both versions of Acronis and reinstalled them as clean installs as recommended but the problem persists on both computers.
As I said earlier, my EaseUS software has no problem and produces a good backup every time, so I'm stumped as to why Acronis is having this problem. Particularly as I can use the CD recovery disk to make a backup as long as I boot from it rather than use the installed version.
Ray, it sounds to me like this is a permissions / authority type issue if it only happens when you are running ATI from within Windows and not when running from the recovery CD.
I would suggest going into the Properties for the ATI launcher and ensuring that the Privilege Level for the program is set to "Run this program as an administrator" and then click on "Change settings for all users" and check that the same Privilege Level is set there.